Madison-lee Andrew
Avoca Beach,New South Wales
Summary
Dynamic professional with a strong background in customer service and staff training at Pinot and Picasso. Proven ability to build relationships and foster inclusivity, enhancing customer satisfaction and team collaboration.
Overview
7
7
years of professional experience
Work History
Casual Relief Teacher
NSW Department Of Education
08.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Promoted a culture of respect and inclusivity within the classroom, fostering strong relationships between students from diverse backgrounds.
Manager
Pinot And Picasso
09.2021 - 08.2024
- Trained and mentored staff on best practices for customer engagement, employee productivity and service delivery.
- Accomplished multiple tasks within established timeframes.
- Fostered a collaborative work environment, promoting teamwork among diverse staff members.
- Monitored inventory levels, facilitating timely replenishment of supplies and materials.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality delivery.
Artist
Pinot and Picasso
01.2019 - 12.2021
- Collaborated with clients to understand vision and deliver tailored artistic solutions.
- Delivered exceptional customer service, leading to repeat bookings and referrals.
- Gained strong public speaking skills through hosting art sessions to a large volume of customers.
Education
Bachelor of Arts - Psychology And Primary Education
Macquarie University
01-2023
Skills
- Customer service
- Staff training and development
- Relationship building
- Psychology
Timeline
Casual Relief Teacher
NSW Department Of Education
08.2024 - Current
Manager
Pinot And Picasso
09.2021 - 08.2024
Artist
Pinot and Picasso
01.2019 - 12.2021
Bachelor of Arts - Psychology And Primary Education
Macquarie University