Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Stovell

Summary

Dynamic and customer-focused professional with experience at Mokan Hub and Cafe, excelling in teamwork and delivering exceptional service. Proficient in espresso machine operation, I consistently enhanced customer satisfaction while maintaining high cleanliness standards. Recognized for reliability and flexibility, I thrive in fast-paced environments, ensuring smooth operations and a welcoming atmosphere. Currently studying a certificate III in Commercial Cookery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe Worker / Kitchen Hand

Mokan Hub and Cafe
02.2024 - 06.2025
  • Prepared and served beverages and food items to customers.
  • Maintained cleanliness and organisation of workstations and dining areas.
  • Learned operational procedures for equipment usage, including espresso machines and blenders.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Assisted in preparing food and plating food.

Cafe Worker

The Coffee Merchant
06.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.

Sales Assistant

Benalla Newsagent
01.2022 - 01.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
  • Maintained inventory records and organized merchandise displays to optimize store layout.
  • Collaborated with team members to manage stock levels and replenish products as needed.

Education

Certificate II in Baking

William Angliss Institute of TAFE
Melbourne, VIC
01-2024

High School Diploma -

Benalla P-12 Collage
Benalla, VIC
01-2021

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Espresso machine operation
  • Punctual and reliable

Certification

Certificate II in Baking

Responsible service of alcohol


Timeline

Cafe Worker / Kitchen Hand

Mokan Hub and Cafe
02.2024 - 06.2025

Cafe Worker

The Coffee Merchant
06.2023 - 01.2024

Sales Assistant

Benalla Newsagent
01.2022 - 01.2023

Certificate II in Baking

William Angliss Institute of TAFE

High School Diploma -

Benalla P-12 Collage

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Madison Stovell