Madisyn Grigull
Telarah,NSW
Summary
Self-motivated and reliable individual with experience in dynamic environments. Committed to ensuring customer satisfaction and loyalty as well as fostering an uplifting workplace environment.
Overview
5
5
years of professional experience
Work History
Retail Assistant
RSEA Safety
05.2023 - Current
- Used POS system to process sales, refunds, membership sign-ups and online orders as well as troubleshooting the software when required.
- Maintained clean and visually appealing store environment to comply with cleanliness and merchandising standards.
- Assisted customers quickly and politely in-person, via phone and email to achieve excellent customer satisfaction.
Delivery Driver
DoorDash
10.2022 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes and completing those routes safely.
- Provided excellent customer service by being friendly and considerate during interactions to increase satisfaction.
Deli Worker
Woolworths
08.2021 - 02.2022
- Maintained clean, rubbish-free workspaces and equipment to maximize productivity and safety.
- Prevented spoilage and illness by monitoring dates and temperatures of stock, rotating stock and ensuring proper storage of food items.
- Adept listening skills to ensure specific customer requests are filled correctly and promptly.
Customer Service Team Member
KFC
03.2018 - 08.2021
- Greeted customers promptly and took orders swiftly to maintain an quick flow of service.
- Deep cleaning of equipment, floors and other food preparation areas to maintain high standards of cleanliness.
- Trained new employees on daily tasks, customer service and explained the reasons behind all procedures in the store.
- High levels of collaboration, communication and team work with peers to provide customers with warm and prompt service at all times.
Education
Bachelor of Medical Radiation Science -
University of Newcastle
Newcastle, NSW11.2026
Certificate III - Retail
Apprenticeship Support Australia
08.2020
Skills
- Upselling Strategies
- Excellent Written and Verbal Communication
- Item Ticketing and Pricing
- Retail Transactions Processing
Timeline
Retail Assistant
RSEA Safety
05.2023 - Current
Delivery Driver
DoorDash
10.2022 - 02.2023
Deli Worker
Woolworths
08.2021 - 02.2022
Customer Service Team Member
KFC
03.2018 - 08.2021
Bachelor of Medical Radiation Science -
University of Newcastle
Certificate III - Retail
Apprenticeship Support Australia
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