Summary
Overview
Work History
Education
Skills
Timeline
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Madoka Hagiwara

Southbank,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista All-rounder position. Ready to help team achieve company goals.

Almost 10 years of experience as Barista.

Overview

17
17
years of professional experience

Work History

Barista All-rounder

HEIM Coffee
03.2022 - 01.2024
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Based on experience and track record, capable of ensuring consistent quality in coffee offerings.
  • Capable of creating pastries such as cheesecakes and scones according to recipes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.

Head Barista

Streamer Coffee Company
09.2020 - 04.2022
  • Maintaining optimal milk temperature and presenting smooth latte art for serving cafe latte.
  • Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Bartender

HUB
02.2018 - 02.2020
  • Providing drinks promptly and courteously, following specified recipes precisely.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared garnishes by evenly slicing and pitting fruits.

Sandwich Maker

Camelback Sandwich & Coffee
09.2017 - 11.2019
  • Offering top-quality product suggestions tailored to customer needs and providing memorable experiences.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Took customer orders and entered them into the point-of-sale system.

Barista

Streamer Coffee Company
07.2014 - 09.2017
  • Providing high-quality milk prepared using an espresso machine and serving coffee adorned with beautiful latte art.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanours and promptly addressing their needs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Sampling Team Assistant

Redbull Japan
05.2007 - 09.2014
  • Acquiring customers through adept conversational skills and abundant knowledge for effective communication.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Creating team shifts and managing inventory.


Education

Vocational College - English

ToyamaCollege of Business And Information
Toyama, Tokyo
03.2004

Skills

  • Milk & latte art
  • Espresso machine operation
  • Friendly, Positive Attitude
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Team Building and Leadership
  • Barista mentoring
  • Data Management

Timeline

Barista All-rounder

HEIM Coffee
03.2022 - 01.2024

Head Barista

Streamer Coffee Company
09.2020 - 04.2022

Bartender

HUB
02.2018 - 02.2020

Sandwich Maker

Camelback Sandwich & Coffee
09.2017 - 11.2019

Barista

Streamer Coffee Company
07.2014 - 09.2017

Sampling Team Assistant

Redbull Japan
05.2007 - 09.2014

Vocational College - English

ToyamaCollege of Business And Information
Madoka Hagiwara