Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Mia Jang

Melbourne,VIC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

ReceptionistSaleCabin CrewSaleSale

Summary

Dynamic professional with a strong background in customer relations and organization, honed at Capital Airlines. Proven ability to enhance client loyalty and exceed sales targets through effective communication and service-oriented mindset. Skilled in scheduling and time management, consistently delivering exceptional results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Receptionist

Freelancing
South Korea
01.2024 - 03.2026
  • Scheduled appointments and maintained calendars for multiple clients to ensure smooth operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Sale

4uvel
Aesthetic Product Oline Sales
07.2021 - 05.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Cabin Crew

Capital Airlines
China
09.2018 - 02.2020

Cabin service

  • Ensured passenger safety and comfort during flights through compliance with safety protocols.
  • Assisted in cabin preparation and organization before boarding to enhance operational efficiency.
  • Collaborated with team members to maintain cabin cleanliness and order throughout the flight.
  • Monitored in-flight services, delivering refreshments while maintaining high service standards consistently.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

Sale

Amorepacific
South Korea
11.2016 - 05.2018

Cosmetics Sales

  • Led promotional events, increasing brand visibility and attracting new clientele.
  • Consistently met or exceeded daily sales targets by utilizing up-selling techniques and effective communication skills.
  • Educated customers on proper skincare routines, makeup application techniques, and cosmetic product benefits.

Sale

Lotte Duty Free
South Korea
07.2015 - 10.2016

Sunglasses sales

  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Barista

​​Ediya Coffee
South Korea
10.2014 - 02.2015
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Bachelor of Science -

Heilongjiang Management College
China

Skills

Organization skills

Time management

Customer/Client relations

Scheduling

Service-oriented mindset

Timeline

Receptionist

Freelancing
01.2024 - 03.2026

Sale

4uvel
07.2021 - 05.2023

Cabin Crew

Capital Airlines
09.2018 - 02.2020

Sale

Amorepacific
11.2016 - 05.2018

Sale

Lotte Duty Free
07.2015 - 10.2016

Barista

​​Ediya Coffee
10.2014 - 02.2015

Bachelor of Science -

Heilongjiang Management College
Mia Jang