Maggie Elston
Broken Hill
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service
Kmart
10.2022 - Current
- Actively listened to customers, handled concerns quickly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and offering support.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked flexible hours across night, weekend and holiday shifts.
- trained in all areas including checkout, decant, lay-by and shopkeeper.
Education
Willyama High School
Broken Hill, NSWSkills
- Critical Thinking
- Product Organization
- Money Handling Abilities
- Active Listening
- Customer Service
- Problem-Solving Ability
- Store Maintenance
Accomplishments
- received multiple compliments from customers about my customer service
- received rewards from managers from completing tasks with minimal time
Timeline
Customer Service
Kmart
10.2022 - Current
Willyama High School
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