Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maggie Wang

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

6
6
years of professional experience

Work History

All Round General Laborer

Square handmade bread
sydeny, New South Wales
04.2024 - 10.2024
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Wrapped, boxed and weighed bakery department products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.

Salesperson

Miniso
09.2022 - 05.2023
  • Provided excellent customer service by greeting and assisting customers, handling inquiries, and managing returns and complaints.
  • Organized and replenished merchandise, maintained store cleanliness, and ensured an appealing shopping environment.
  • Achieved sales targets through product knowledge and active recommendations, contributing to team sales strategies.
  • Operated cash registers efficiently, managed transactions accurately, and ensured the security of cash.
  • Collaborated with team members and participated in training sessions to enhance sales and service skills.

Restaurant Server

Clara Steak
06.2018 - 09.2018
  • Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
  • Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Education

Master of Science - Landscape Architecture

Northwest A&F University
China
09.2018

Bachelor of Science - Horticulture

Anhui Agriculture University
China
09.2015

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Native or Bilingual

Timeline

All Round General Laborer

Square handmade bread
04.2024 - 10.2024

Salesperson

Miniso
09.2022 - 05.2023

Restaurant Server

Clara Steak
06.2018 - 09.2018

Master of Science - Landscape Architecture

Northwest A&F University

Bachelor of Science - Horticulture

Anhui Agriculture University

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Maggie Wang