Summary
Overview
Work History
Education
Timeline
CustomerServiceRepresentative

Magnus Warren

Wonthella, Cape Burney

Summary

  • A well reputed student and colleague willing to work in an established organisation and contribute to its overall success. Will guarantee to work progressively and positively with all key stakeholders in achieving the organisations mission. EXPERTISE OFFERED Communication
  • I have developed excellent written and oral communication skills accumulated from experience in the retail industry, my family farm business and a rewarding academic pathway. Have experience in customer service, school support teaching and farm work . Have the capacity to appropriately communicate with key players and articulate conversations for positive outcomes.
  • Can provide excellent communication skills in letter writing, emails, agenda/minute writing, phone and text customer service, note taking and social media.
  • Work iNTEGRITY
  • Beginning work at an early age on my family’s farm has promoted an excellent work ethic in me.
  • I had recently finished studying an ATAR program at Nagle Catholic College and am now currently working casually at Kmart Geraldton. Whilst this has been complex to manage, I have enjoyed the experience of getting to understand the working environment.
  • I understand good business structures and understand the importance of adhering to policies and procedures. Have a strong eye for detail and can work well under pressure.
  • STRATEGIC THINKER
  • Experience gained in my current employment and my education has furnished me with the skill set of thinking and acting strategically. I can appropriately plan for my work duties and school curriculum and consider all peripheral detriments.
  • EXPERTISE SNAPSHOT
  • Diverse experience in retail industry
  • Electronic and cash handling experience
  • Daily income reconciliation experience
  • Excellent customer service skills
  • Industry stocktake experience
  • Food harvesting and handling experience
  • Successfully completed work experience (Grade A) in support teaching
  • Occupational Health and Safety training
  • First Aid training
  • High computer literacy including the full Microsoft Office/Teams, retail networked software and farm networked software
  • Support teaching experience
  • Can work in a large team environment or autonomously
  • Can type 80 words a minute

Overview

10
10
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

10.2022 - Current
  • Key Accountabilities
  • Provide customer service to retail customers in store, on phone or electronically in line with Customer Service Charter
  • Transact purchases electronically or by cash
  • Provide stocktake
  • Resupply merchandise
  • Assist in customers special requirements
  • General administration
  • Follow Occupation Safety and Health policy and procedure
  • Highlights
  • Positive performance review with high endorsements
  • Often called in to replace absent staff.

SCHOOL SUPPORT TEACHER

HEALTH AND FITNESS, NAGLE CATHOLIC COLLEGE
03.2021 - 07.2021
  • In planning events at St
  • Francis Xavier Primary School
  • Train, mentor, teach and advise students in matters pertaining to health and physical education
  • Mentor students with learning difficulties
  • Facilitate groups
  • Assist Physical Education Teacher in running applicable programs
  • Assist Physical Education Teacher in administrative matters
  • Highlights
  • Grade A certification
  • Being involved directly in the education industry.

FARM WORKER

WARREBANA PTY LTD
01.2015 - 01.2018
  • Pack and handle fruit in line with Foodsafe policy and procedure
  • Process consignment notices
  • Fruit harvesting
  • General farm maintenance
  • General administration
  • Highlights
  • Positive annual performance review
  • Increasing pack-out units per hour
  • Page 2

REFEREE, Home Room Teacher

Nagle Catholic College

Direct Line Manager

Kmart Australia
  • Based on chronological order)

Education

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Nagle Catholic College
Current

COMMENDATIONS/LICENCE’SCertificate II in Sports and RecreationFirst Aid CertificateAspire UWA Year 9 Regional Camp CertificationWestern Australian C Class licence - undefined

Carnarvon Star of the Sea Catholic School
2018

Timeline

CUSTOMER SERVICE REPRESENTATIVE

10.2022 - Current

SCHOOL SUPPORT TEACHER

HEALTH AND FITNESS, NAGLE CATHOLIC COLLEGE
03.2021 - 07.2021

FARM WORKER

WARREBANA PTY LTD
01.2015 - 01.2018

REFEREE, Home Room Teacher

Nagle Catholic College

Direct Line Manager

Kmart Australia

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Nagle Catholic College

COMMENDATIONS/LICENCE’SCertificate II in Sports and RecreationFirst Aid CertificateAspire UWA Year 9 Regional Camp CertificationWestern Australian C Class licence - undefined

Carnarvon Star of the Sea Catholic School
Magnus Warren