A well reputed student and colleague willing to work in an established organisation and contribute to its overall success. Will guarantee to work progressively and positively with all key stakeholders in achieving the organisations mission.
EXPERTISE OFFERED
Communication
I have developed excellent written and oral communication skills accumulated from experience in the retail industry, my family farm business and a rewarding academic pathway. Have experience in customer service, school support teaching and farm work . Have the capacity to appropriately communicate with key players and articulate conversations for positive outcomes.
Can provide excellent communication skills in letter writing, emails, agenda/minute writing, phone and text customer service, note taking and social media.
Work iNTEGRITY
Beginning work at an early age on my family’s farm has promoted an excellent work ethic in me.
I had recently finished studying an ATAR program at Nagle Catholic College and am now currently working casually at Kmart Geraldton. Whilst this has been complex to manage, I have enjoyed the experience of getting to understand the working environment.
I understand good business structures and understand the importance of adhering to policies and procedures. Have a strong eye for detail and can work well under pressure.
STRATEGIC THINKER
Experience gained in my current employment and my education has furnished me with the skill set of thinking and acting strategically. I can appropriately plan for my work duties and school curriculum and consider all peripheral detriments.
EXPERTISE SNAPSHOT
Diverse experience in retail industry
Electronic and cash handling experience
Daily income reconciliation experience
Excellent customer service skills
Industry stocktake experience
Food harvesting and handling experience
Successfully completed work experience (Grade A) in support teaching
Occupational Health and Safety training
First Aid training
High computer literacy including the full Microsoft Office/Teams, retail networked software and farm networked software
Support teaching experience
Can work in a large team environment or autonomously
Can type 80 words a minute
Overview
10
10
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
10.2022 - Current
Key Accountabilities
Provide customer service to retail customers in store, on phone or electronically in line with Customer Service Charter
Transact purchases electronically or by cash
Provide stocktake
Resupply merchandise
Assist in customers special requirements
General administration
Follow Occupation Safety and Health policy and procedure
Highlights
Positive performance review with high endorsements
Often called in to replace absent staff.
SCHOOL SUPPORT TEACHER
HEALTH AND FITNESS, NAGLE CATHOLIC COLLEGE
03.2021 - 07.2021
In planning events at St
Francis Xavier Primary School
Train, mentor, teach and advise students in matters pertaining to health and physical education
Mentor students with learning difficulties
Facilitate groups
Assist Physical Education Teacher in running applicable programs
Assist Physical Education Teacher in administrative matters
Highlights
Grade A certification
Being involved directly in the education industry.
FARM WORKER
WARREBANA PTY LTD
01.2015 - 01.2018
Pack and handle fruit in line with Foodsafe policy and procedure
Process consignment notices
Fruit harvesting
General farm maintenance
General administration
Highlights
Positive annual performance review
Increasing pack-out units per hour
Page 2
REFEREE, Home Room Teacher
Nagle Catholic College
Direct Line Manager
Kmart Australia
Based on chronological order)
Education
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Nagle Catholic College
Current
COMMENDATIONS/LICENCE’SCertificate II in Sports and RecreationFirst Aid CertificateAspire UWA Year 9 Regional Camp CertificationWestern Australian C Class licence - undefined
Carnarvon Star of the Sea Catholic School
2018
Timeline
CUSTOMER SERVICE REPRESENTATIVE
10.2022 - Current
SCHOOL SUPPORT TEACHER
HEALTH AND FITNESS, NAGLE CATHOLIC COLLEGE
03.2021 - 07.2021
FARM WORKER
WARREBANA PTY LTD
01.2015 - 01.2018
REFEREE, Home Room Teacher
Nagle Catholic College
Direct Line Manager
Kmart Australia
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Nagle Catholic College
COMMENDATIONS/LICENCE’SCertificate II in Sports and RecreationFirst Aid CertificateAspire UWA Year 9 Regional Camp CertificationWestern Australian C Class licence - undefined