Python, PowerBI and Microstrategy
MAHAM FAIZ
Business Analyst
Bentley,WA
Summary
Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Business Analyst
BANKWEST
Perth, WA
02.2021 - Current
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Articulate business requirements and proposing efficient technical solution for implementation.
- Assessment of dependencies and associated risk and compliance implications of the future process changes
- Developing Change Impact Assessment and communicating high-level change impacts
to relevant teams. - Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Translated technical concepts and information into terms parties could easily comprehend.
- Analysed existing code anomalies and collaborated with the technical teams to modify the code errors to enhance customer experience, upgrade interfaces and improve overall performance.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Identified and documented detailed business rules and use cases based on requirements analysis.
Product Owner
BANKWEST
Perth, WA
03.2021 - 07.2022
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Leading the inception planning and requirements gathering workshops with the stakeholders to make sure it aligns with the technology strategy.
- Owned and prioritized product backlog.
- Allocated and approved team resource usage.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Contacted proper stakeholders to share changes to project scope and timelines.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Security Engineer
BANKWEST
08.2020 - 02.2021
- Analysing the vulnerabilities in the current security infrastructure and designing approach to overcome the gaps.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
- Managed, tracked and coordinated problem resolution and escalation processes.
Campaign Analyst
BANKWEST
02.2020 - 08.2020
- Drove data-influenced decisions for campaigns and businesses.
- Scoping out business problems example remediation, research on fraud and scams
- Identifying root cause, potential solutions, data requirements and expected customer outcomes from the wider customer insights and marketing team
- Used internal data and advanced analytics to provide insights into customer behavior.
Junior Implementation Analyst
Centric Mining Systems
04.2019 - 01.2020
- Data analysis and data management tailored to clients' need
- Perform QA/QC functions and assist product manager with implementation, configuration, testing and documentation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Bachelor of Science - Computer Science
IBA
08.2014 - 05.2018
Skills
Scrum methodology
Risk Assessments
Problem identification
Story planning
Technical expertise
Data analysis
Business process mapping
Data Mapping
Microsoft Office Suite
Gap analysis
SQL and databases
Operations analysis
Certification
Database Management Essentials, University Of Colorado System
Software
MSSQL & OracleSQL
Ms Visio, Excel, Powerpoint & Word
Jira & Confluence
Volunteering
- Foodbank WA
- Zonta House Women Refugee
- Children Cancer Hospital - Pakistan
Timeline
Product Owner
BANKWEST
03.2021 - 07.2022
Business Analyst
BANKWEST
02.2021 - Current
Security Engineer
BANKWEST
08.2020 - 02.2021
Campaign Analyst
BANKWEST
02.2020 - 08.2020
Junior Implementation Analyst
Centric Mining Systems
04.2019 - 01.2020
Bachelor of Science - Computer Science
IBA
08.2014 - 05.2018