Mahawaduge Avinda Gimhan Perera
Melbourne,Victoria
Summary
Savvy customer service and supplier relationship representative committed to helping companies build dependable supply networks for uninterrupted service. Eager to work with vendors and negotiate contracts for long-term growth and mutual business support. Monitors ordering processes for inventory accuracy and timely delivery.
Overview
8
8
years of professional experience
Work History
Business Category Coordinator
Coles Express/Viva Energy Retail Head Office
05.2022 - Current
- Enter and maintain the promotional program, scan deal & sell and other item maintenance requests
- Respond to customer, supplier and store queries
- Key in CPIs and Retail changes
- Manage administration duties including external category marketing materials, clearance requests and data integrity investigations
- Maintain good verbal and written communication with Category managers and suppliers.
- Established strong working relationships with key suppliers, fostering an environment of collaboration and mutual trust that benefited both parties.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Supported store managers in resolving any category-related issues or concerns promptly to minimize potential negative impacts on sales performance.
- Enhanced supplier relationships through regular communication and timely resolution of issues, contributing to improved supply chain efficiency.
Fulfillment Manager
Dan Murphy’s Pakenham
10.2021 - 05.2022
- Ordering stock and managing stock loss
- Planning and executing promotional displays and events
- Conducting weekly stock takes
- Rostering and payroll using Kronos
- Conducting opening and closing procedures
- Preparing for Christmas roadshow.
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Improved order accuracy by implementing an efficient inventory management system.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Development Manager
Dan Murphy’s
07.2021 - 11.2021
- Learning both Customer Experience Manager (CEM) and Fulfillment Manager (FFM) through conducting reliefs and shadowing experienced managers in the area group.
Fulfillment Manager Relief
Dan Murphy’s Glen Waverley
05.2020 - 07.2021
- Ordering stock and managing stock loss
- Planning and executing promotional displays and events
- Conducting weekly stock takes
- Rostering and payroll using Kronos
- Conducting opening and closing procedures.
Duty Manager
Dan Murphy’s Glen Waverley
07.2019 - 07.2021
- Manage team members to ensure store is shoppable and neat
- Cash handling and problem solving
- Customer service and signups.
Food and Beverage Attendant, Event staff and Bartender
Pullman Hotels Albert Park
09.2015 - 12.2018
- Uphold RSA standards and ensure safety while serving alcohol
- Work in a fast-paced environment with quick room turnarounds
- Cash counting.
Education
Diploma in Commerce -
Melbourne Institute of Business Technology
Melbourne, Victoria01.2013
Skills
- Punctuality
- Time management
- Critical thinking
- Adaptability
- Decision Making
- Good verbal and written communication
- Attention to Detail
- Analytical Thinking
- Operational Efficiency
- Forecasting
- Sales Analysis
- Supplier Relationship Management
References
Ingbert Eckart JR, Store Manager, Dan Murphy’s, Brighton, +61 413865897
Timeline
Business Category Coordinator
Coles Express/Viva Energy Retail Head Office
05.2022 - Current
Fulfillment Manager
Dan Murphy’s Pakenham
10.2021 - 05.2022
Development Manager
Dan Murphy’s
07.2021 - 11.2021
Fulfillment Manager Relief
Dan Murphy’s Glen Waverley
05.2020 - 07.2021
Duty Manager
Dan Murphy’s Glen Waverley
07.2019 - 07.2021
Food and Beverage Attendant, Event staff and Bartender
Pullman Hotels Albert Park
09.2015 - 12.2018
Diploma in Commerce -
Melbourne Institute of Business Technology
Similar Profiles
Rahul Goud VallabhadasRahul Goud Vallabhadas
Assistant Store manager at Shell Coles Express T/A Viva Retail Energy PTD LTDAssistant Store manager at Shell Coles Express T/A Viva Retail Energy PTD LTD
Shripha KarwadiyaShripha Karwadiya
Assistant Site Manager at Viva Energy/Coles ExpressAssistant Site Manager at Viva Energy/Coles Express
SHRIPHA KARWADIYASHRIPHA KARWADIYA
Customer Service Representative at Viva Energy/Coles ExpressCustomer Service Representative at Viva Energy/Coles Express