Mahdia alizada
Guildford,NSW
Summary
Adaptable and motivated with experience across customer service, retail operations, currently completing a Bachelor of Engineering (Honours) in Civil Engineering. Skilled in delivering excellent customer service, managing stock and logistics, and supporting team operations. University projects have strengthened my abilities in project planning, documentation, teamwork, and presentation. Proficient in Microsoft Office and eager to learn new systems, I aim to grow into an administrative and office support role that will enhance my organisational skills while building a strong foundation for a future career in engineering project management and design.
Overview
4
4
years of professional experience
Work History
Retail Team Member
Supercheap Auto
10.2024 - Current
- Deliver friendly customer service by greeting customers, answering enquiries, and assisting with product selection.
- Confidently process sales, returns, and refunds while promoting loyalty memberships.
- Support stock operations through unpacking deliveries, organising storeroom inventory, and monitoring supply levels.
- Collaborate with teammates to meet sales targets and ensure safe store operations.
Seasonal Worker
H&M Retail
09.2023 - 05.2024
- Assisted customers with styling advice, clothing selections, and fitting support.
- Managed stock flow, organised displays, and promoted seasonal campaigns.
- Supported team operations during peak periods to ensure smooth customer service.
Boostie
Boost Juice
03.2022 - 10.2022
- Delivered energetic and friendly customer service while taking orders and processing transactions.
- Prepared juices and smoothies accurately and efficiently, maintaining quality and consistency.
- Promoted loyalty programs and seasonal specials to enhance customer engagement.
- Maintained a clean and hygienic work environment in line with food safety standards.
- Worked collaboratively with teammates to manage busy periods and ensure smooth store operations.
Barista
Solbowl
07.2021 - 01.2022
- Prepared and served beverages while delivering fast and professional service.
- Handled cash and EFTPOS transactions with accuracy.
- Maintained a safe and clean workspace under strict health standards.
- Learnt time management and multitasking in a high-pressure environment.
Education
Bachelor of Civil Engineering - Engineering
Macquarie University
North Ryde05-2028
Secondary School -
Arthur Phillip High School
11-2023
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Customer Service & Stakeholder Communication
- Document Preparation & Meeting Minutes
- Inventory & Stock Control
- Project Planning (Gantt charts, risk assessments, reporting)
- Team Collaboration & Communication
- Adaptability & Problem-Solving
- Store maintenance
- Cash handling accuracy
- Goal-oriented mindset
- Reliability and punctuality
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Retail Team Member
Supercheap Auto
10.2024 - Current
Seasonal Worker
H&M Retail
09.2023 - 05.2024
Boostie
Boost Juice
03.2022 - 10.2022
Barista
Solbowl
07.2021 - 01.2022
Bachelor of Civil Engineering - Engineering
Macquarie University
Secondary School -
Arthur Phillip High School
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