Excel and Microsoft
Mahera KARIMI
Endeavour Hills,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Monash Women
01.2019
- In STEM and Entrepreneurship (WISE) Program
- Monash University, One of four students nominated to participate in an Entrepreneurship Program for women pursuing a STEM career
- Enhanced a range of interpersonal skills and gained technical knowledge through learning code to develop and pitch an entrepreneurial idea
- Skyline mentorship
- Skyline 2022
- Mentor and guide VCE students along a series of team building exercises, along with other mentors.
Shift Manager
McDonald's
Dandenong, VIC
01.2022 - Current
- Experienced at managing employees, whilst also coordinating last-minute cancellations throughout the day
- Responsible for managing the store and ensuring a great customer experience is delivered by overseeing staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Tracked receipts, employee hours, and inventory movements.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Ensure compliance with food safety regulations and internal communication protocols.
- Manage inventory, ensuring optimal stock levels and minimizing waste.
- Oversee daily maintenance and cleanliness of the restaurant.
- Supervise and train crew members, providing guidance and support.
- Ensure quality food production and exceptional customer service.
- Maintain schedules and prioritize tasks to optimize efficiency.
- Uphold safety protocols and promote a safe working environment.
Distribution Process Worker
Labourpower Recruitment Services
Rowville, VIC
11.2022 - 03.2023
- Counted, sorted or weighed incoming articles to verify receipt of items on requisition or invoices.
- Examined stock to verify conformance to specifications.
- Compiled reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes and refusal of shipments.
- Prepared periodic, special or perpetual inventory of stock.
Retail Sales Assistant
Taste
Dandenong, VIC
01.2021 - 01.2022
- Responsible for assisting customers with finding clothing in their size and ensuring they have a good customer service experience
- Responsible for advising and directing customers; given me the skills to react quickly and respond effectively.
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Ascertain customers' needs and wants.
- Recommend and display items that match customer needs.
- Welcome and greet customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Crew Member
McDonald’s
Dandenong, VIC
01.2021 - 01.2022
- Experienced working at a fast pace, taking orders from valued customers and working with other crew members to ensure customers receive high-quality food in a timely manner
- Responsible for making the store look presentable and providing happy customer service, whilst being able to take critical feedback and apply is to the service I provide.
- Worked well with teammates and accepted coaching from management team.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Demonstrated exceptional customer service by delivering a high level of service.
- Worked efficiently in a fast-paced environment, ensuring timely order preparation and delivery.
- Maintained cleanliness and hygiene standards in accordance with food safety regulations.
- Collaborated effectively with team members to ensure smooth operations.
- Adapted to changing priorities and multitasked to meet customer demands.
Education
Certificate II in Engineering Studies -
Narre Warren South P-12 Collage
Narre Warren South, VIC 01.2019 - 04.2020
High School Diploma -
Narre Warren P-12 South Collage
Narre Warren South, VIC 04.2016 - 04.2021
Bachelor of Science - Radiation Science
Monash University
Clayton, VIC 04.2022 - Current
Skills
Working with shifting priorities
undefinedAdditional Information
- SCHOLARSHIPS AND AWARDS , 2020 – 2021 Skyline Education Foundation Australia Scholarship 2022-2025 Monash scholarship
Software
Timeline
Distribution Process Worker
Labourpower Recruitment Services
11.2022 - 03.2023
Bachelor of Science - Radiation Science
Monash University
04.2022 - Current
Shift Manager
McDonald's
01.2022 - Current
Retail Sales Assistant
Taste
01.2021 - 01.2022
Crew Member
McDonald’s
01.2021 - 01.2022
Monash Women
01.2019
Certificate II in Engineering Studies -
Narre Warren South P-12 Collage
01.2019 - 04.2020
High School Diploma -
Narre Warren P-12 South Collage
04.2016 - 04.2021
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