Mahmoud Mardinli
Caroline Springs,VIC
Summary
A detail-oriented plan manager assistant working for registered NDIS provider to provide added-value to the team whilst studying at Monash University seeking an opportunity to pursue a career in the accounting industry.
Overview
4
4
years of professional experience
Work History
Assistant Plan Manager
KaizenCare
11.2023 - Current
- Processed invoices on MYP system (Integrated Software) and Xero Accounting Software Tool and ensured all bills are paid before due date
- Managed budgets of NDIS participants/clients and ensured that their budgets don't exceed the amount based on the particular type of support provided
- Created payments batches on Xero for payments that are due and sent remittance emails to different providers
- Processed bank reconciliations on MYP system and ensured that all the invoices are reconciled for payments that have been processed
Casual Crew Member
McDonald's
04.2022 - Current
- Communicated effectively with team members, supervisors, and customers
- Responsible for ensuring customers' orders were taken in a timely, professional, and respectable manner
- Responsible for providing great customer service and ensuring customer satisfaction
- Responsible for completing certain tasks quickly and under pressure by multitasking effectively with team members and supervisors
Casual Team Member
Turkish Delight by Naheda's Choice
01.2020 - 12.2021
- Helped in serving customers by approaching them with a positive attitude, respect, and ensuring customer satisfaction
- Demonstrated and described items to customers and created customer awareness, interest, and sales
- Operated a cash register under pressure and served customers using cash handling skills
- Learned how to communicate effectively with colleagues and customers to ensure customer satisfaction is met
Education
Bachelor of Business/Banking And Finance (B2035) - Economics And Business Strategy
Monash University
Caulfield East, VIC11.2024
Skills
- CUSTOMER SERVICE
- PROBLEM SOLVING
- TEAM COLLABORATION
- ATTENTION TO DETAIL
- TIME MANAGEMENT
- QUICK LEARNER
- WORK ETHIC
- RELATIONSHIP BUILDING
- MICROSOFT OFFICE
- CASHIERING
- REGISTER OPERATION
- PRODUCT KNOWLEDGE
- MULTITASKING
- PLANNING
- QUICK TO ADAPT
- REALIABLE
- ORGANISED
- TRUSTWORTHY
- MICROSOFT EXCEL
- Xero Accounting Software Tool
- MYP (Integrated System)
References
- Ngo Alex, Restaurant Manager, McDonalds, 0393631522, 1171@au.stores.mcd.com
- Naheda Hassan, Owner, Turkish Delight by Naheda's Choice, 0402759981, management@prahranmarket.com.au
Hobbies and Interests
- Video games
- Sports
- Picnics
- Anime
- Family
- Reading
Timeline
Assistant Plan Manager
KaizenCare
11.2023 - Current
Casual Crew Member
McDonald's
04.2022 - Current
Casual Team Member
Turkish Delight by Naheda's Choice
01.2020 - 12.2021
Bachelor of Business/Banking And Finance (B2035) - Economics And Business Strategy
Monash University
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