Summary
Overview
Work History
Education
Skills
Timeline
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MAHNAZ MOHSENI

Melbourne,Australia

Summary

Dynamic and dedicated professional with a strong background in customer service at KFC and Woolworths. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Recognised for adaptability and teamwork while managing multiple projects in a fast-paced environment. Committed to delivering excellence and fostering positive interactions.

Overview

2
2
years of professional experience

Work History

Team Member

KFC
Melbourne , VIC
10.2023 - 01.2025
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Carried out opening and closing duties, including cleaning the store and restocking.
  • Processed customer transactions accurately and efficiently using a till system.
  • Cross-trained in multiple roles within the store as required.
  • Memorised food and drink recipes to prepare orders with speed and accuracy.
  • Replenished shelves with stock throughout the shift.

Leadership

Noble park secondary college
Melbourne, Australia
01.2024 - 12.2024
  • Participated in strategic planning meetings with the senior leadership team to drive initiatives.
  • Demonstrated strong leadership whilst managing multiple projects concurrently.
  • Facilitated communication among teachers and students to resolve issues and provide updates.
  • Organised timetables, events, and activities to ensure smooth school operations.

Retail Assistant-work Experience

Woolworths
Melbourne, Australia
11.2022 - 11.2022
  • Processed customer transactions efficiently using tills in a fast-paced environment.
  • Maintained organised store displays for optimal customer experience.
  • Provided expert product selection advice to enhance customer service interactions.
  • Gained valuable experience in merchandising and stocking retail products effectively.

Education

Noble Park Secondary College
Melbourne
10.2025

Skills

  • Customer service
  • Positive attitude
  • Team collaboration
  • Cash handling
  • Problem solving
  • Clear communication
  • Adaptability
  • Creativity
  • Diligence
  • Organisation
  • Time management

Timeline

Leadership

Noble park secondary college
01.2024 - 12.2024

Team Member

KFC
10.2023 - 01.2025

Retail Assistant-work Experience

Woolworths
11.2022 - 11.2022

Noble Park Secondary College

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MAHNAZ MOHSENI