Mai Belo
Sydney,NSW
Summary
Passionate and hardworking sales consultant with over 7 years of experience, working with different types of CRM systems. Engaging and outgoing personality which assists me in building strong and long-lasting connections with customers quickly to promote the business. Dedicated worker with excellent communication, time management and computer skills. Committed to strengthening customer experiences with positivity and professionalism when answering enquiries and processing sales. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised for teamwork by my peers, I can be relied upon to help your company achieve its goals.
Overview
2025
2025
years of professional experience
Work History
Sales Coordinator
Jands
10.2022 - Current
- Work closely with Account Managers and BDMs to prioritize tasks, set goals, provide administrative support in the pre and pos sales process such as quote preparation, account creation, account and activity maintenance, opportunities and so on.
- Maintain accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increase sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamline sales processes for improved efficiency and customer satisfaction.
- Cultivate long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Consultant And Assistant Manager
Anytime Fitness
- Responsible for establishing relationships with new and existing members, gain memberships in order to meet sales goals, assist with customer service, generate new business through referrals and outreach activities, help prospective members and existing club members with concerns regarding the club, increase revenue of the business, manage maintenance and repairs of equipment
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
- Increased customer retention and renewal growth by revitalizing existing business in segment
- Met and exceeded KPIs through lead conversions and prospecting activities
Sales Assistant
Anytime Fitness
10.2021 - Current
- Preparing weekly and monthly reports of business activity and sales forecasts
- Generating leads and maintained lists of prospective customers
- Remaining current on relevant product and industry information to provide up-to-date catalogs and services
- Managed the customer journey by following up on sales leads and fostering strong relationships with new and existing customers
- Handling client deposits and transactions and updating billing information in company databases
- Working with management teams to develop annual sales plans, goals and targets
- Generating new customer accounts and maintaining the CRM system
- Built strong working relationships with fellow associates and corporate contacts
- Responding to customer enquiries via phone and email
- Conduct sales and tours of the facilities
- Plan and deploy strategies to improve advertising, and product marketing
- Monitor customer satisfaction, address issues and provided solutions
- Keep track of members account to identify outstanding debts
- Arrange agreements and recover outstanding payments
- Be fully aware of promotional activities and targets and achieve on a monthly basis standards and goals
- Used solution selling skills and sales knowledge to prospect new business and close sales calls
Sales Consultant And Receptionist
Body Shape Gym
10.2018 - 09.2020
Education
Completed Coursework Towards Graduate Certificate -
Australian College Of Sport And Fitness
Sydney, NSWBachelor Of Business - Management/Marketing
Kent Institute Australia
01.2020
Diploma: Advanced Diploma - Leadership And Management
Australia Pacific College
01.2017
Certificate IV - Fitness
01.2015
Certificate III - Fitness
Sydney, NSW01.2014
Skills
- Relationship building skills
- Computational skills
- Excellent problem-solving skills
- Administration and management skills
- Payment collection
- Customer assistance
- Attentive to details
- CRM proficiency
- Product and service knowledge
- Sales development
Languages
English
Portuguese
Personalpassions
- Social Media
- Music
- Festivals
- Games
- Gym
Timeline
Sales Coordinator
Jands
10.2022 - Current
Sales Assistant
Anytime Fitness
10.2021 - Current
Sales Consultant And Receptionist
Body Shape Gym
10.2018 - 09.2020
Bachelor Of Business - Management/Marketing
Kent Institute Australia
Diploma: Advanced Diploma - Leadership And Management
Australia Pacific College
Certificate IV - Fitness
Certificate III - Fitness
Sales Consultant And Assistant Manager
Anytime Fitness
Completed Coursework Towards Graduate Certificate -
Australian College Of Sport And Fitness
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