Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mai Ho

Kings Park

Summary

I'm a university student looking for a part-time job to gain experience and build new skills. I'm friendly, reliable, and a fast learner. I work well in a team, communicate clearly, and always try to stay organized and on top of things. I'm excited to learn and ready to take on new challenges.

Overview

2
2
years of professional experience

Work History

FOH Staff Member

Dumplings Plus
03.2025 - Current
  • Provided exceptional customer service, resulting in repeat business and positive online reviews.
  • Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
  • Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
  • Worked closely with management to stay updated on policy changes or upcoming events that could impact guest experiences.

FOH & Cashier Staff Member

Mi Viet
01.2025 - 05.2025
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
  • Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
  • Greeted customers entering store and responded promptly to customer needs.

Barista & FOH

Woolgrove Bakery
10.2023 - 03.2025
  • -Take orders and sell cakes.
  • -Coffee preparation and customer service

FOH Staff Member

Milleara Bakery
01.2024 - 01.2025
  • - Take orders and sell cakes, bread
  • - Make and prepare food, serve customers

FOH Staff Member

Old Man Pho
09.2024 - 12.2024
  • - Take orders and service customer
  • - Prepare foods and maintain clean environment
  • - Time management and handling pressure during rush hour
  • - Ability to work in a team with other staff

Education

Nguyen Thai Binh High School
Viet Nam
01.2022

High School Diploma -

Victoria University
Melbourne, VIC
03-2027

Skills

  • _ Additional skills:
  • Hard working
  • Friendly
  • Able to learn quickly
  • Works well under pressure
  • Team working skills
  • Multitasking and handling fast paced environment
  • _ Language skills
  • Vietnamese
  • English

Timeline

FOH Staff Member

Dumplings Plus
03.2025 - Current

FOH & Cashier Staff Member

Mi Viet
01.2025 - 05.2025

FOH Staff Member

Old Man Pho
09.2024 - 12.2024

FOH Staff Member

Milleara Bakery
01.2024 - 01.2025

Barista & FOH

Woolgrove Bakery
10.2023 - 03.2025

Nguyen Thai Binh High School

High School Diploma -

Victoria University

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Mai Ho