Makayla Cunningham

• Assisted customers with inquiries, complaints, and issue resolution to enhance satisfaction.
• Processed orders, returns, and refunds while maintaining accuracy and efficiency, including Print & Copy, POS, and Front of House.
• Collaborated with internal teams to improve customer support strategies.
• Provided culturally competent service, ensuring diverse customer needs were met with empathy and understanding.
• Maintained and promoted workplace safety by adhering to company policies, ensuring safe handling of equipment, and assisting in risk assessments to create a secure environment for both employees and customers.

While working at Ray White, I worked alongside the maintenance supervisor as a laborer and assistant within the rental department. This position included tasks such as:

• Performed routine maintenance and minor repairs in rental properties, ensuring tenant safety, and property upkeep.
• Responded to tenant maintenance requests in a timely and professional manner, ensuring customer satisfaction.
• Maintained a clean and safe workspace to ensure efficiency and safety.
• Worked independently or as part of a team to complete maintenance tasks effectively.
• Communicated closely with the
• Maintenance supervisor, promptly reporting any issues needing attention, and following up as needed.
• Carefully followed instructions to ensure accuracy while utilising strong problem-solving skills.