Makayla Howe
South Yunderup
Summary
Experienced store manager looking for a new challenge to get me out of my comfort zone.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Retail Manager
The Reject Shop
Mandurah
2024.11 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised retail staff to enhance customer service skills.
- Assisted in inventory management and stock replenishment processes.
- Handled customer inquiries and resolved complaints effectively.
- Implemented visual merchandising strategies to improve product displays.
- Conducted regular sales floor assessments to maintain cleanliness and organization.
- Collaborated with team members to achieve store goals and objectives.
- Monitored sales performance and adjusted strategies as needed for improvement.
- Managed daily operations of the store, including opening and closing procedures.
Education
Halls Head College
Mandurah, WACert 4 - Health Sciences
TAFE
2020.02 - 2021.10
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Team collaboration
- Conflict resolution
- Time management
- Goal setting
References
References available upon request.
Timeline
Retail Manager
The Reject Shop
2024.11 - Current
Cert 4 - Health Sciences
TAFE
2020.02 - 2021.10
Halls Head College