Makayla Keach
Melbourne,VIC
Summary
Proven leader with extensive experience at KFC, adept in customer service and problem-solving. Excelled in training employees, enhancing team efficiency, and ensuring financial accuracy, significantly improving customer satisfaction. Demonstrates exceptional leadership qualities and a commitment to workplace safety, with a flexible approach to meet business needs.
Overview
3
3
years of professional experience
Work History
Team Member
Woolworths
Melbourne
03.2024 - Current
Shift Supervisor
KFC
Melbourne, VIC
06.2023 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Team Member
KFC
Melbourne, VIC
06.2021 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Year 11 Pass - VCE
Carrum Downs Secondary College
Carrum Downs, VIC08.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Decision-making capabilities
Timeline
Team Member
Woolworths
03.2024 - Current
Shift Supervisor
KFC
06.2023 - 02.2024
Team Member
KFC
06.2021 - 06.2023
Year 11 Pass - VCE
Carrum Downs Secondary College