Summary
Overview
Work History
Education
Skills
Awards
Expanding my creativity!
Additional Information
Timeline
Generic

Malak Al Shoubaki

Altona North,VIC

Summary

Highly motivated individual with a strong work ethic and a willingness to embrace new challenges. Experienced in customer service, staff management, student engagement, and problem-solving through involvement in various volunteer projects over the past two years. Excellent communication skills and a lively attitude consistently make consumers feel at ease and welcomed. Passionate about design and driven to seek out and appreciate the smallest details.

Overview

3
3
years of professional experience

Work History

Party Organizer, Planned Several Prom Parties

Ayla Hotel, Abu Dhabi
01.2022 - 12.2024
  • Communicated with the hotel managers on a daily basis
  • Negotiating the ticket price person
  • Signing for all responsibilities taken
  • Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
  • Scheduled and organized catering, transportation and staffing to manage event logistics.
  • Enhanced event attendance by developing comprehensive marketing strategies.
  • Increased participant engagement with interactive sessions and workshops.

Sales Assistant

Online and Face To Face
01.2024 - 09.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.

Full Time Volunteer Work in Art & Design Department

Alain English Speaking School
06.2023 - 02.2024
  • Taught year 4, 7, 8, 9, 10 and 11 students art
  • Worked with students from all ages to help grow their art skills and introduce them to new techniques
  • Planned art activities and competitions

Full Time Volunteer Work in Kindergarten

Alain English Speaking School
06.2023 - 02.2024
  • Worked with kids from ages 3-6 every day from 7-4pm 5 days a week
  • Taught them different ways of figuring things out
  • Taught the how to count, sing, and follow the rules
  • Planned a full winter concert and taught them all the steps to show their parents
  • Communicated with their parents and gained their trust

Waitress Trainee

Alain Rugby Club Cafe
05.2023 - 02.2024
  • Worked in customer service and communicated with staff and customers
  • Managed different tasks to the best of my ability
  • Approached customers in a very friendly way and made them feel welcome
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.

House Captain of the Green House

Alain English Speaking School
01.2022 - 12.2023
  • Organised entire school activities
  • Art competitions
  • Sport competition
  • Sports day
  • From kids in year 1-year 13
  • Presented multiple times in an auditorium of 700+ students, staff and parents
  • Took responsibility of everyone in the green house and built house spirit
  • Attended meetings on time whilst giving new suggestions of upcoming school activities

Art Ambassador (year 13, 2022-2023)

Art Ambassador
01.2022 - 12.2023
  • Became the school's first art ambassador
  • Becoming a role model to all the upcoming student artists
  • Organised art competitions such as inktober and art of the week demonstrating different types of art such as painting, mosaics and charcoal art
  • Taught art to full classes in my free lessons to year 4, year 6, year 8, year 9 and year 10 on a weekly basis
  • Took control and responsibility of the community paintings during National day, international day and in our art exhibition by persuading people to take part in the painting
  • Updated students art work on our Instagram page and promoted the school image in the rugby club

Opened My Own Waffle Business in School

Alain English Speaking School
01.2022 - 12.2023
  • Wednesday waffle day
  • Made waffles and sold them in school to students
  • Created profit, as well as impressed the customers with good quality waffles with whipped cream, chocolate and sprinkles
  • Sold them for a good price to be able to attract more customers

Education

Bachelor of Arts - Bachelour of Interior Design (Honours)

RMIT University
Melbourne, VIC
02.2024

High School Diploma -

Alain English Speaking School, Abu Dhabi
United Arab Emirates
06.2023

Skills

  • Problem-solving abilities
  • Customer Service
  • Critical Thinking
  • Communication
  • Creativity
  • Teaching
  • Leadership
  • Commitment
  • Time Management
  • Computer Programming and Skills
  • Emotional Intelligence
  • Organisation

Awards

  • Highest attainment in Art, Alain English Speaking School February 2023
  • Highest Attainment in Art and English at the end of high school
  • Awarded student with the most spirit in school
  • The High School Diploma (2023)


Expanding my creativity!

I have a passion for communicating with people and sharing my bubbly personality. Most importantly I would like to grow my passion for art with time and be able to share my creativity with the world.

Additional Information

Please contact me for more info :)

Timeline

Sales Assistant

Online and Face To Face
01.2024 - 09.2024

Full Time Volunteer Work in Art & Design Department

Alain English Speaking School
06.2023 - 02.2024

Full Time Volunteer Work in Kindergarten

Alain English Speaking School
06.2023 - 02.2024

Waitress Trainee

Alain Rugby Club Cafe
05.2023 - 02.2024

Party Organizer, Planned Several Prom Parties

Ayla Hotel, Abu Dhabi
01.2022 - 12.2024

House Captain of the Green House

Alain English Speaking School
01.2022 - 12.2023

Art Ambassador (year 13, 2022-2023)

Art Ambassador
01.2022 - 12.2023

Opened My Own Waffle Business in School

Alain English Speaking School
01.2022 - 12.2023

Bachelor of Arts - Bachelour of Interior Design (Honours)

RMIT University

High School Diploma -

Alain English Speaking School, Abu Dhabi
Malak Al Shoubaki