Malak Al Shoubaki
Altona North,VIC
Summary
Highly motivated individual with a strong work ethic and a willingness to embrace new challenges. Experienced in customer service, staff management, student engagement, and problem-solving through involvement in various volunteer projects over the past two years. Excellent communication skills and a lively attitude consistently make consumers feel at ease and welcomed. Passionate about design and driven to seek out and appreciate the smallest details.
Overview
3
3
years of professional experience
Work History
Party Organizer, Planned Several Prom Parties
Ayla Hotel, Abu Dhabi
01.2022 - 12.2024
- Communicated with the hotel managers on a daily basis
- Negotiating the ticket price person
- Signing for all responsibilities taken
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Scheduled and organized catering, transportation and staffing to manage event logistics.
- Enhanced event attendance by developing comprehensive marketing strategies.
- Increased participant engagement with interactive sessions and workshops.
Sales Assistant
Online and Face To Face
01.2024 - 09.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Full Time Volunteer Work in Art & Design Department
Alain English Speaking School
06.2023 - 02.2024
- Taught year 4, 7, 8, 9, 10 and 11 students art
- Worked with students from all ages to help grow their art skills and introduce them to new techniques
- Planned art activities and competitions
Full Time Volunteer Work in Kindergarten
Alain English Speaking School
06.2023 - 02.2024
- Worked with kids from ages 3-6 every day from 7-4pm 5 days a week
- Taught them different ways of figuring things out
- Taught the how to count, sing, and follow the rules
- Planned a full winter concert and taught them all the steps to show their parents
- Communicated with their parents and gained their trust
Waitress Trainee
Alain Rugby Club Cafe
05.2023 - 02.2024
- Worked in customer service and communicated with staff and customers
- Managed different tasks to the best of my ability
- Approached customers in a very friendly way and made them feel welcome
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
House Captain of the Green House
Alain English Speaking School
01.2022 - 12.2023
- Organised entire school activities
- Art competitions
- Sport competition
- Sports day
- From kids in year 1-year 13
- Presented multiple times in an auditorium of 700+ students, staff and parents
- Took responsibility of everyone in the green house and built house spirit
- Attended meetings on time whilst giving new suggestions of upcoming school activities
Art Ambassador (year 13, 2022-2023)
Art Ambassador
01.2022 - 12.2023
- Became the school's first art ambassador
- Becoming a role model to all the upcoming student artists
- Organised art competitions such as inktober and art of the week demonstrating different types of art such as painting, mosaics and charcoal art
- Taught art to full classes in my free lessons to year 4, year 6, year 8, year 9 and year 10 on a weekly basis
- Took control and responsibility of the community paintings during National day, international day and in our art exhibition by persuading people to take part in the painting
- Updated students art work on our Instagram page and promoted the school image in the rugby club
Opened My Own Waffle Business in School
Alain English Speaking School
01.2022 - 12.2023
- Wednesday waffle day
- Made waffles and sold them in school to students
- Created profit, as well as impressed the customers with good quality waffles with whipped cream, chocolate and sprinkles
- Sold them for a good price to be able to attract more customers
Education
Bachelor of Arts - Bachelour of Interior Design (Honours)
RMIT University
Melbourne, VIC02.2024
High School Diploma -
Alain English Speaking School, Abu Dhabi
United Arab Emirates06.2023
Skills
- Problem-solving abilities
- Customer Service
- Critical Thinking
- Communication
- Creativity
- Teaching
- Leadership
- Commitment
- Time Management
- Computer Programming and Skills
- Emotional Intelligence
- Organisation
Awards
- Highest attainment in Art, Alain English Speaking School February 2023
- Highest Attainment in Art and English at the end of high school
- Awarded student with the most spirit in school
- The High School Diploma (2023)
Expanding my creativity!
I have a passion for communicating with people and sharing my bubbly personality. Most importantly I would like to grow my passion for art with time and be able to share my creativity with the world.
Additional Information
Please contact me for more info :)
Timeline
Sales Assistant
Online and Face To Face
01.2024 - 09.2024
Full Time Volunteer Work in Art & Design Department
Alain English Speaking School
06.2023 - 02.2024
Full Time Volunteer Work in Kindergarten
Alain English Speaking School
06.2023 - 02.2024
Waitress Trainee
Alain Rugby Club Cafe
05.2023 - 02.2024
Party Organizer, Planned Several Prom Parties
Ayla Hotel, Abu Dhabi
01.2022 - 12.2024
House Captain of the Green House
Alain English Speaking School
01.2022 - 12.2023
Art Ambassador (year 13, 2022-2023)
Art Ambassador
01.2022 - 12.2023
Opened My Own Waffle Business in School
Alain English Speaking School
01.2022 - 12.2023
Bachelor of Arts - Bachelour of Interior Design (Honours)
RMIT University
High School Diploma -
Alain English Speaking School, Abu Dhabi
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