Malak Zreika
Yennora
Summary
Reliable and people-focused professional currently completing a Bachelor of Physical Health and Education, with extensive experience working in fast-paced, safety-critical environments. Strong background in customer service, child and client support, supervision, and team-based operations across education, fitness, retail, and community settings. Highly adaptable, organised, and confident communicating with diverse populations, including children, families, and individuals with additional needs. Committed to maintaining safety, quality standards, and positive service experiences.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Crèche Attendant
Fernwood Fitness
05.2025 - 07.2026
- Supervised and cared for children aged 6 weeks to 12 years in a safe, nurturing environment.
- Planned and facilitated play-based activities supporting physical, social, and emotional development.
- Maintained strong communication with parents and colleagues to support children's wellbeing and daily routines.
- Ensured compliance with child safety, hygiene, and supervision standards.
Sports Coach
Get The Kids Fit
05.2023 - Current
- Delivered structured sports and physical activity programs across school and community settings.
- Worked with children from pre-kindergarten to high school, including homeschooled students.
- Designed and implemented personalised fitness plans for children with disabilities, ensuring inclusive and engaging participation.
- Encouraged teamwork, confidence, coordination, and healthy lifestyle habits through movement-based learning.
- Facilitated team bonding activities such as icebreakers or outdoor excursions in order to build relationships between teammates.
Seasonal Team Member
JD Sports
- Provided professional customer service and supported diverse customer needs.
- Maintained store presentation and stock organisation.
- Operated POS systems accurately in a fast-paced retail environment.
Team Member
KFC
03.2018 - 2020
- Provided customer service in a high-pressure environment.
- Followed WHS, food safety, and hygiene procedures.
- Developed strong time management and teamwork skills.
Front End & Online Team Supervisor
Woolworths
09.2021 - 05.2024
- Processed online grocery orders efficiently while adhering to FIFO and food safety standards.
- Delivered consistent, high-quality customer service in a busy team-based environment.
- Monitored team performance and provided feedback for improvement opportunities.
- Enforced safety regulations to maintain a safe working environment for all staff members.
Education
Bachelor of Physical Health and Education -
Western Sydney University
10-2026
Certificate III - Allied Health
Kingswood TAFE
10-2022
Higher School Certificate - undefined
Macarthur Girls High School
01-2022
Skills
- Customer service & public-facing communication
- Client care, supervision & duty of care
- Working in fast-paced, high-pressure environments
- Safety awareness, compliance & risk management
- Team collaboration & reliability
- Organisation, time management & multitasking
- Inclusive support for individuals with additional needs
- Clear communication with families, clients & staff
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Guest relations
- Initiative and Self-motivation
Certification
- First Aid Certificate
- Working With Children Check
LANGUAGES
English - Advanced
Timeline
Crèche Attendant
Fernwood Fitness
05.2025 - 07.2026
Sports Coach
Get The Kids Fit
05.2023 - Current
Front End & Online Team Supervisor
Woolworths
09.2021 - 05.2024
Team Member
KFC
03.2018 - 2020
Higher School Certificate - undefined
Macarthur Girls High School
Certificate III - Allied Health
Kingswood TAFE
Seasonal Team Member
JD Sports
Bachelor of Physical Health and Education -
Western Sydney University
Certifications
Code of Conduct and Ethics
Anti Racism Policy
Administration of Medications in Schools
Child protection
Aboriginal Culture Education