Malavika Ashok Rani
Melbourne
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Enrich Physio
10.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Supported office staff and operational requirements with administrative tasks.
Medical Receptionist
Braybrook Physio and Allied Health Clinic
10.2024 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Processed EPC payments promptly and efficiently.
- Booked appointments for clients and answered clients queries promptly and patiently.
- Kept the consultation rooms clean and arranged
School Crossing supervisor
Hoban
09.2024 - Current
- Ensure student safety and manage traffic
- Follow road safety protocols
- Interact with students, parents, school staff, and drivers to maintain a safe crossing environment
- Maintain punctuality and consistency
All Rounder
Icy Spicy
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Worked independently and collaboratively in a team
- Quick learner and ability to adapt to new situations
- Worked with POS
All Rounder
KFC
09.2023 - 02.2024
- Maintained a clean and organized workspace
- Cooked menu items according to instructions
- Restocked inventory and ingredient items
Retail Assistant
Zudio
05.2023 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options
- Stocked merchandise
- Used POS system to process sales, returns, and online orders
Education
Master of Science - Biotechnology
RMIT University
Melbourne, VIC12.2025
Bachelor of Science - Life Sciences
AMITY University
Noida12.2024
Skills
- Communication
- Teamwork and Collaboration
- Inventory and Stocking
- Customer Service
- Problem-Solving
- POS System Operation
- Store Opening and Closing
- Inventory Management
- Kitchen Organization
- Order Processing
- Flexible and overnight schedule
- Appointment scheduling
- Office administration
- Medical billing
- Letter preparation
- Documentation
- Proficient in software
Certification
Working with children’s check
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Timeline
Medical Receptionist
Enrich Physio
10.2024 - Current
Medical Receptionist
Braybrook Physio and Allied Health Clinic
10.2024 - Current
School Crossing supervisor
Hoban
09.2024 - Current
All Rounder
Icy Spicy
04.2024 - Current
All Rounder
KFC
09.2023 - 02.2024
Retail Assistant
Zudio
05.2023 - 08.2023
Master of Science - Biotechnology
RMIT University
Bachelor of Science - Life Sciences
AMITY University
Similar Profiles
Dylan JowellDylan Jowell
Administrator at EnRich Gymnastics and Dance AcademyAdministrator at EnRich Gymnastics and Dance Academy
Smiriti KamiSmiriti Kami
Front Desk Staff at Enrich SalonFront Desk Staff at Enrich Salon
Nikita BhoirNikita Bhoir
Assistant Manager at Enrich Hair & Skin Solutions Pvt LtdAssistant Manager at Enrich Hair & Skin Solutions Pvt Ltd