Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Malhar Bandal

Sydney

Summary

Adept at managing front desk operations and patient coordination, I excelled at Westmead Medical Centre by enhancing patient experience through efficient scheduling and maintaining confidentiality. My ability to work under pressure, coupled with a proficiency in Microsoft Excel, has significantly improved office workflow. Known for an engaging personality, I foster strong relationships with both patients and students, driving positive outcomes.

Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow in medical office setting. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks. Ready to use and develop communication and organizational skills in the required role.

Developed strong analytical and problem-solving skills within laboratory environment, with focus on precision and accuracy. Effective in maintaining detailed records and conducting routine procedures, ensuring compliance with safety and quality standards. Seeking to transition these skills into new field, contributing to innovative and efficient operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Westmead Medical Centre
02.2023 - Current

Coordinated patient scheduling, check-in, check-out and payments for billing.

  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional man.
  • Processed medical insurance claims and payments.
  • Answered phone calls and messages for patients requiring medical facility, scheduling appointments, and handling patient inquiries.

Private Tutor

Self-employeed
02.2023 - 05.2023
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Strengthened students'' critical thinking abilities by developing problem-solving exercises and activities.
  • Built strong rapport with students through active listening, empathy, and genuine interest in their success.

Education

Bachelors of Medical Science - Medical Science

University of New South Wales
Sydney, NSW
02-2027

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology

    • ● Ability to work under pressure

    ● Good communicator

    ● Optimistic Attitude

    ● Detail oriented

    ● Fast learner to adapt to new processes

    ● Professional

    ● Solution driven

    ● Engaging personality

Accomplishments

● Prefect body of Parramatta High School 2022

● Regional 400m Runner

● Regional 800m Runner

● Grade Soccer Team (2019, 2020, 2021)

● Knockout Soccer Team (2021)

Certification

● Microsoft Excel - (Online Coursera)

● Microsoft Word - (Online Coursera)

● First Aid course (Royal Life Saving Australia)



Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Medical Receptionist

Westmead Medical Centre
02.2023 - Current

Private Tutor

Self-employeed
02.2023 - 05.2023

Bachelors of Medical Science - Medical Science

University of New South Wales

Similar Profiles

CREATE PROFILE
Malhar Bandal