Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Malia Isakka

Miranda,NSW

Summary

Through years of experience it has enabled me to achieve effective leadership and communication skills, excelled in fast-paced environments as learned from Workplace Traffic and Electrolux, enhancing customer satisfaction. Demonstrated exceptional problem-solving and organisational skills, significantly improving operational efficiency. Expert in customer service and cash handling, consistently meeting and exceeding employer expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Traffic Controller

Workplace Traffic
03.2024 - 06.2024
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.

Retail Assistant

Electrolux
10.2021 - 05.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.

Waitress

Fresh Ground Cafe
07.2022 - 12.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Crew Member

McDondalds
08.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Endeavour Sports High School
Caringbah, NSW
09.2023

Skills

  • Customer Service
  • Communication skills
  • Leadership skills
  • Time Management
  • Active listening
  • Problem Solving
  • Organisation
  • Decision making
  • Teamwork skills
  • Creativity
  • Cash Handling

Certification

Traffic Controlling Certificate

Traffic Implement Certificate

Languages

English
Full Professional

Interests

  • Gym Workouts
  • Team Sports
  • Pilates
  • Arts and Creativity
  • Technology
  • Travel
  • Business and marketing
  • Modelling

Timeline

Traffic Controller

Workplace Traffic
03.2024 - 06.2024

Waitress

Fresh Ground Cafe
07.2022 - 12.2022

Retail Assistant

Electrolux
10.2021 - 05.2022

Crew Member

McDondalds
08.2020 - 09.2021

High School Diploma -

Endeavour Sports High School

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Malia Isakka