Maïlys Da Silva
Townsville,Australia
Summary
Hospitality professional with over 7 years of experience in cafés, bars, and restaurants across France, Spain, and Australia. Proficient barista with RSA certification, adept in food service, POS systems, and cleaning operations. Demonstrates reliability and strong work ethic in high-pressure environments. Immediate availability and willing to relocate to the Daintree area.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Assistant
Skechers
Townsville City, Australia
03.2026 - Current
- Provided high-volume customer service in fast-paced retail environment
- Managed sales floor, fitting, and customer service during solo shifts
- Executed stock replenishment tasks in alignment with store inventory levels. and visual merchandising
- Opened and closed store, ensuring accurate cash register reconciliation
Retail Team Member
Big W
Townsville City, Australia
03.2026 - Current
- Operate the cash register and manage ticketing/pricing
- Executed tasks across multiple functions, including register operations, stock management, freight handling, and floor merchandising
- Unpacked, sorted, and processed incoming freight and cartons in dock/warehouse area to ensure timely restocking
- Handled stock manually, lifting and moving heavy items to maintain optimal inventory levels
Gaming, Food and Bar Attendant
Sea View Hotel
Townsville City, Australia
07.2025 - 12.2025
- Managed gaming floor operations and TAB transactions, ensuring compliance with RCG regulations to maintain a safe gaming environment
- Delivered responsible alcohol service while monitoring gaming behavior to uphold compliance standards
- Processed payouts and handled large cash transactions, contributing to accurate financial reporting
- Provided high-quality customer service in a fast-paced venue
Food and Beverage Attendant
Rossi
Melbourne, Australia
12.2024 - 06.2025
- Led service for large groups and independently managed a full dining section during peak hours
- Prepared and served coffee and hot beverages, ensuring timely delivery and quality alongside food and drink service
- Delivered excellent customer service, fostering positive guest interactions and enhancing overall dining experiences.m
- Maintained cleanliness of dining area and service stations, contributing to a welcoming environment throughout shifts
- Processed cash transactions accurately during service shifts. accurately during busy service periods.
Food attendant and Barista
Glass Merchants
Melbourne, Australia
02.2024 - 11.2024
- Prepared espresso-based coffee and hot beverages to café standard in a busy venue
- Provided fast, friendly customer service during peak hours, ensuring customer satisfaction
- Took orders and efficiently processed payments via POS, enhancing customer experience
- Maintained cleanliness and hygiene standards across café and service area, supporting overall health compliance
Bartender
Bar Blanco
Melbourne, Australia
02.2024 - 11.2024
- Prepared and served cocktails and drinks to enhance guest experience in busy rooftop cocktail venue
- Delivered responsible service of alcohol to ensure compliance with regulations and guest safety
- Operated POS and handled cash transactions to maintain accurate financial records
- Organized bar stock daily to ensure availability of supplies
Assistant Manager
Sublimotion
Ibiza Nueva, Spain
01.2023 - 12.2023
- Managed shifts to maintain operational efficiency
- Scheduled staff shifts to ensure adequate coverage during peak hours
- Supervised team operations to enhance workflow efficiency
- Developed training program for new employees to facilitate onboarding
Bartender, Mixologist
Nikki Beach
Ibiza Nueva, Spain
03.2022 - 12.2022
- Crafted high-end cocktails in a fast-paced beach club with VIP clientele
- Trained junior bar staff to ensure consistent high-quality drinks
- Coordinated private events and managed bottle service to enhance guest experience during peak season
- Maintained top hygiene standards and organized bar to ensure smooth operations
Head Waitress
Hôtel Barrière Le Majestic
Cannes, France
05.2021 - 02.2022
- Oversaw 6 to 8 tables in luxury 5-star setting to deliver high-quality service
- Provided fine dining service with wine pairings and menu knowledge
- Anticipated guests' needs to create tailored dining experiences
- Collaborated with kitchen and sommelier to facilitate efficient table turnover
Education
High School Diploma -
University Victor Hugo
France07-2016
Skills
- Barista experience
- Coffee and beverage service
- Responsible service of alcohol (QLD)
- POS systems and order taking
- Food service and table clearing
- General cleaning
- Self-motivated and hardworking
- Respectful customer service attitude
- Cash handling and register operation
- Fast-paced service
- Team leadership and training
- Time management and multitasking
References
•Zachary Street
0426 866 532
Supervisor Sea view Hotel
•Richard Sterling
Email: grandegajo@gmail.com
Manager Sublimotion
Certification
- •TAB Certificate
•RSG Certificate
•Food Handling and safety
•RSA Certificate
LANGUAGES & STRENGTHS
English — Fluent
French — Fluent
Portuguese — Fluent
Spanish — Advanced
Italian — Advanced
Timeline
Sales Assistant
Skechers
03.2026 - Current
Retail Team Member
Big W
03.2026 - Current
Gaming, Food and Bar Attendant
Sea View Hotel
07.2025 - 12.2025
Food and Beverage Attendant
Rossi
12.2024 - 06.2025
Food attendant and Barista
Glass Merchants
02.2024 - 11.2024
Bartender
Bar Blanco
02.2024 - 11.2024
Assistant Manager
Sublimotion
01.2023 - 12.2023
Bartender, Mixologist
Nikki Beach
03.2022 - 12.2022
Head Waitress
Hôtel Barrière Le Majestic
05.2021 - 02.2022
High School Diploma -
University Victor Hugo