Manav Kripalani
Melbourne,Australia
Summary
Dynamic and reliable team player with a strong background in delivering exceptional customer service and contributing to fast-paced environments. Experienced in working collaboratively to meet goals, ensuring efficiency, and maintaining high standards in food service. Committed to learning and growing within the industry while staying up-to-date with the latest best practices
Overview
2
2
years of professional experience
1
1
Certification
Work History
Part-time Employee
Dropout Chaiwalla
01.2023 - 01.2023
- Organized and detail-oriented with a strong work ethic.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Supermarket Worker
KarMART
08.2023 - 11.2023
- Checked aisles for spills to complete quick clean-up.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Uber Driver and DoorDash Driver
Uber
03.2023 - 01.2024
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Co-Founder
Mezcal Entertainment
01.2023 - Current
- Created marketing plans, grew event revenue each year and partnered with area hotels and facilities to confirm continued top service.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported5 team members and volunteers.
- Managed venue, labor and technical efforts of internal and external partners to successfully execute 10 events .
Marketing Executive
Sober & Co Ltd
07.2022 - 01.2023
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Developed and implemented targeted digital strategy to improve business performance.
- Planned and executed events and marketing programs to increase qualified leads.
Education
Bachelors Of Commerce - Marketing & Finance
University of Melbourne
Melbourne, VIC11.2025
High School Diploma -
La Martiniere For Boys
Kolkata, India.02.2022
Skills
- Customer Service
- Event Planning
- Inventory Management
- Market Research
- Social Media Marketing
- Customer Relations
- Marketing and Advertising
- Service Delivery Oversight
- Strategic Planning
- Time Management
Certification
- Customer Service
- RSA Bartending License
Timeline
Supermarket Worker
KarMART
08.2023 - 11.2023
Uber Driver and DoorDash Driver
Uber
03.2023 - 01.2024
Part-time Employee
Dropout Chaiwalla
01.2023 - 01.2023
Co-Founder
Mezcal Entertainment
01.2023 - Current
Marketing Executive
Sober & Co Ltd
07.2022 - 01.2023
Bachelors Of Commerce - Marketing & Finance
University of Melbourne
High School Diploma -
La Martiniere For Boys
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