Manavbir Matharoo
Cranbourne,VIC
Summary
Agile and adaptable staff leader with a stellar work history, driven by a motivational approach and upbeat nature. Expertise in training employees and utilizing organized approaches to efficiently handle daily planning, scheduling, and customer service requirements. Forward-thinking mindset and industrious work ethic prioritize diplomatic communication to maximize engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
IT Operator
TES-AMM
03.2021
- Receipting, cataloguing, data sanitation and factory re-set of used IT assets
- Testing, diagnosing, repair, upgrading and refurbishment of high value IT equipment
- Pick & Pack of IT assets for packaging & delivery
Professional Painter
KP Creative Pty Ltd
06.2022 - Current
- Collaborated with clients to select optimal color schemes and finishes, resulting in visually appealing spaces.
- Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
- Continuously expanded knowledge of industry trends, techniques, and materials through regular professional development opportunities.
- Ensured proper maintenance of tools and equipment, prolonging their lifespan and reducing replacement costs over time.
Computer System Technician
Hungry Jack’s Pvt. Ltd
11.2021 - 06.2022
- Research and identify problems with computer systems and linked POS screens and advise staff and clients on plans of action
- Supply an end-user assistance for systems via remote and on-site support
- Maintain company computers by troubleshooting and performing needed repairs
- Update and install new software on desktop and laptop computers to maintain latest technology
Assistant Manager
Hungry Jack’s Pvt. Ltd
05.2021 - 10.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Reduced financial discrepancies by monitoring credit card sales and deposits
- Planned team building exercises to increase employee performance and job satisfaction
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
Education
Certificate III - Painting And Decorating
Gen Institute
Melbourne, VIC05.2023
Bachelor of Information Technology - IT Network Security
Kent Institute
Melbourne, VIC10.2021
Skills
- Experienced with Microsoft Windows
- Office 365 Proficiency
- Network Administration
- LAN/WAN
- TCP/IP
- Application Troubleshooting Expertise
- Hardware Troubleshooting
- Python
- C Programming Expertise
- Data Management with SQL
- Skilled in Microsoft Teams Collaboration
- Remote Communication Expertise
- Strategic Solution Development
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Professional Painter
KP Creative Pty Ltd
06.2022 - Current
Computer System Technician
Hungry Jack’s Pvt. Ltd
11.2021 - 06.2022
Assistant Manager
Hungry Jack’s Pvt. Ltd
05.2021 - 10.2021
IT Operator
TES-AMM
03.2021
Certificate III - Painting And Decorating
Gen Institute
Bachelor of Information Technology - IT Network Security
Kent Institute
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