Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mandeep Kaur

Katoomba,NSW

Summary

Adept at maintaining high standards of cleanliness and organization, demonstrated during tenure at Hydro Majestic Hotel. Excelled in cooking and customer service, ensuring quality and efficiency. Skilled in food handling and sanitation, with a knack for creating welcoming environments. Proven ability to enhance customer satisfaction and streamline operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cook

Cedar Takeaway Katoomba
10.2023 - 12.2024

Food Preparation & Cooking

Kitchen Cleanliness & Safety

quality control

time management

Cook

Sorensen’s Glass House and Gardens
01.2022 - 09.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Housekeeper

Hydro Majestic Hotel
02.2021 - 01.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.

Housekeeper

Hotel Mountain Heritage
02.2020 - 01.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Cashier

Blackheath Kebab House
01.2018 - 01.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Diploma - Nursing

Institute of Health And Nursing Australia
Parramatta, NSW

Advance Diploma - Hospitality Management

Novus Education
Gosford, NSW
05.2024

Diploma - Hospitality Management

Salisbury College Australia
Burwood, NSW
04.2022

Certificate IV - Cookery

Salisbury College Australia
Burwood, NSW
07.2021

Diploma - Accounting

IBMA
Campbelltown, NSW
06.2019

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Sanitation
  • Surface cleaning
  • Food plating

Certification

First aid certificate

Languages

Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual

Timeline

Cook

Cedar Takeaway Katoomba
10.2023 - 12.2024

Cook

Sorensen’s Glass House and Gardens
01.2022 - 09.2023

Housekeeper

Hydro Majestic Hotel
02.2021 - 01.2022

Housekeeper

Hotel Mountain Heritage
02.2020 - 01.2021

Customer Service Cashier

Blackheath Kebab House
01.2018 - 01.2020

Diploma - Nursing

Institute of Health And Nursing Australia

Advance Diploma - Hospitality Management

Novus Education

Diploma - Hospitality Management

Salisbury College Australia

Certificate IV - Cookery

Salisbury College Australia

Diploma - Accounting

IBMA
Mandeep Kaur