Mandeep Singh Bhatia
Camden Park,SA
Summary
A skilled administrator with experience in office management, organization, and customer service. Proficient in handling tasks like scheduling, correspondence, and facility maintenance. Known for delivering excellent customer service by promptly addressing inquiries and resolving issues courteously. Strong multitasking and problem-solving abilities ensure operational efficiency and customer satisfaction. Recognized for exceptional time management, adaptability, and ability to work well independently or as part of a team.
Overview
12
12
years of professional experience
Work History
Administrator
GS Enterprise
04.2023 - 05.2024
- Managed office operations including scheduling, filing, and record-keeping
- Managed approximately 100 incoming calls, emails per day from customers/parents
- Coordinating meetings, appointments, and travel arrangements
- Managing incoming and outgoing mail and deliveries.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
Administrator
CIS School
06.2012 - 04.2023
- Greeting customers warmly and assisting with inquiries
- Resolving customer concerns and complaints promptly and courteously
- Assisting in maintaining safe and organized learning environment
- Managed all incoming calls, emails per day from parents/customers
- Designed and implemented curriculum to accommodate different learning styles, resulting in increased student engagement
- Developed strong relationships with parents through open communication channels, supporting student growth beyond school day.
Education
Bachelor of Arts - Economics
Panjab University – India
Skills
- Communication
- Customer Service
- Patience
- Time Management
- Conflict Resolution
- Team Work
- Organization Skills
- Events Coordination
- Office Administration
- New Hire Onboarding
- Executive Support
- Schedule Coordination
- Staff Management
- Project Coordination
- Recordkeeping and File Management
- Administrative Support
- MS Office
References
- Ms. Manpreet Kaur 0410766456
- Mr. Gaurav Joshi 0456244955
- Ms. Amanpreet Kaur 0415166566
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Administrator
GS Enterprise
04.2023 - 05.2024
Administrator
CIS School
06.2012 - 04.2023
Bachelor of Arts - Economics
Panjab University – India