Mandeep Sran
Mornington ,VIC
Overview
8
8
years of professional experience
Work History
Sales Assistant
The Good Guys
Springvale, VIC
04.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Part Time Duty Manager
Briscoes Cambridge
02.2023 - 01.2024
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
Retail Pharmacy Supervisor
Chemist Warehouse
Hamilton, Hamilton
10.2021 - 10.2022
- Supervised daily operations at the retail pharmacy counter.
- Worked closely with store manager to maintain day-to-day operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Pharmancy Store-person and Retail Assistant
Chemist Warehouse Wellington
08.2020 - 01.2021
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Organized storeroom items neatly on shelves according to size, color or type of item.
Retail assistant
Churton Park New World
Wellington New Zealand
11.2017 - 02.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Houseman
InterContinental Hotel, Wellington
Wellington New Zealand
03.2016 - 11.2017
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
Diploma Of Information Technology - Information Technology
Baba Farid College
Punjab, India 03.2008
Diploma of Business management - Business Management
SBG School of Business NZ
Wellington NZ04.2013
Diploma of E-Business Support - Business Communications
Computer Power Institute
Wellington NZ01.2011
MSc IT - Information Science
Distance Education
Punjab Technical University India01.2009
Skills
- Trouble shooting skill
- Complaint Handling
- Product Merchandising
- Customer Assistance
- Time management
- Safety Consciousness
- Store Organization
- Cash Handling
- Product Knowledge
- Engaging With Diverse Customers
Career objective
Detail - oriented and customer- focused professional with a successful track record in retail management seeking to leverage strong interpersonal skills, problem- solving abilities and technical aptitude to excel as an electrical field. Eager to learn comprehensive knowledge of HVAC systems and electrical installation, maintenance services.Committed to continuous learning and development in the field, aiming to contribute to growth and success of company.
References
Reference available on Request
Timeline
Sales Assistant
The Good Guys
04.2024 - Current
Part Time Duty Manager
Briscoes Cambridge
02.2023 - 01.2024
Retail Pharmacy Supervisor
Chemist Warehouse
10.2021 - 10.2022
Pharmancy Store-person and Retail Assistant
Chemist Warehouse Wellington
08.2020 - 01.2021
Retail assistant
Churton Park New World
11.2017 - 02.2020
Houseman
InterContinental Hotel, Wellington
03.2016 - 11.2017
Diploma Of Information Technology - Information Technology
Baba Farid College
Diploma of Business management - Business Management
SBG School of Business NZ
Diploma of E-Business Support - Business Communications
Computer Power Institute
MSc IT - Information Science
Distance Education