Mandeep Sran
Mornington
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Sales Assistant
The Good Guys
04.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Night Stocker
Woolworths
03.2024 - Current
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Part Time Duty Manager
Briscoes Cambridge
02.2023 - 01.2024
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
Retail Pharmacy Assistant
Chemist Warehouse
08.2020 - 10.2022
- Worked closely with store manager to maintain day-to-day operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
Retail assistant
Churton Park New World
11.2017 - 02.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Certificate II - Electrotechnology
Chisholm Institute
Frankston, VIC12-2024
Diploma of Business management - Business Management
SBG School of Business NZ
Wellington NZ04.2013
Diploma of E-Business Support - Business Communications
Computer Power Institute
Wellington NZ01.2011
Diploma Of Information Technology - Information Technology
Baba Farid College
Punjab, India03.2008
Skills
- Trouble shooting skill
- Complaint Handling
- Customer Assistance
- Willingness to learn
- Power and hand tool operation
- Time management
- Safety Consciousness
- Store Organization
- Engaging With Diverse Customers
Licence
Full Car Licence
White Card
Timeline
Sales Assistant
The Good Guys
04.2024 - Current
Night Stocker
Woolworths
03.2024 - Current
Part Time Duty Manager
Briscoes Cambridge
02.2023 - 01.2024
Retail Pharmacy Assistant
Chemist Warehouse
08.2020 - 10.2022
Retail assistant
Churton Park New World
11.2017 - 02.2020
Certificate II - Electrotechnology
Chisholm Institute
Diploma of Business management - Business Management
SBG School of Business NZ
Diploma of E-Business Support - Business Communications
Computer Power Institute
Diploma Of Information Technology - Information Technology
Baba Farid College
Similar Profiles
Rina PatelRina Patel
Sales Team Member & Administration at The Good GuysSales Team Member & Administration at The Good Guys
Tatjana TidmanTatjana Tidman
Sales Manager at The Good GuysSales Manager at The Good Guys
Natasha HartNatasha Hart
Sales Consultant/Solutions Expert at The Good GuysSales Consultant/Solutions Expert at The Good Guys