Mandira Sapkota
87/16 Toral Drive Buderim,QLD
Summary
Quality-focused Clinical Manager with over 3 year background working in aged care setting and experienced with delegating tasks, resolving problems quickly and leading by example. Easygoing and greatly knowledgeable in incident management, infection/ outbreaks management, staffs education and supervision. Energetic professional committed to working hard to ensure that residents receive courteous service. Promoting proactive planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Clinical Manager
Palm Lake Care
01.2024 - 03.2024
- Communicated effectively with staff members, physicians, and consumers/ representatives, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Clinical Manager
St. Vincent's Care Services
04.2023 - 01.2024
- Supervised Registered Numbers and provided periodic performance evaluations.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Developed and initiated departmental goals, standards of performance, policies and procedures.
- Interviewed applicants and made recommendations for new hires.
- Oversaw daily activities and interactions with residents as well as families.
- Managed residential care and clinic services, quality assurance, safety and risk management and facility maintenance.
- Maintained and managed storage.
- Spearheaded clinical training and orientation for newly hired staff and students.
Registered Nurse
Estia health @ Pacific Paradise, formerly known as The Menzies.
04.2021 - 06.2023
- Provision of clinical care in accordance with legislation and practice within professional and ethical framework
- Completing comprehensive, individual assessment and care plans for new and existing residents
- Ensuring timely and accurate documentation
- Expertise in medication administration and wound care with commitment to ongoing clinical excellent.
- Communication with families in regard to changes in resident's health status and care planning.
- Manage care from admission to discharge to respite residents.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Carried out comprehensive care focused on resident's needs and meeting care goals.
Registered Nurse
St. Vincent's Care Services
08.2021 - 03.2023
- Administered medications and treatment to residents and monitored responses while working with consumers, families and healthcare teams to adjust care plans.
- Oversaw delivery of care for residents, providing direct care, delegating nursing assignments and supervising team.
- Educated residents and families on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with GPs to quickly assess residents and deliver appropriate treatment while managing rapidly changing conditions.
- Evaluated healthcare needs, goals for treatment, and available resources of each resident and connected to optimal providers and care.
Support Worker
Gracemere Ladies Home
02.2018 - 03.2021
- Caring for the aged and disabled clients within a residential setting.
- Communicating effectively with residents, relatives, and all members of the care team.
- Assisting residents with medication administration.
- Recording resident’s vital signs.
- Assisting residents with daily living activities.
- Serving meals to residents and monitoring their eating habits.
- Resolved complex and escalated support issues.
- Reported concerns and recommendations from residents and employees to senior management.
Education
Graduate Certificate in Clinical Nursing - Gerontology
Australian Catholic University
04.2025
Basic Life Support Certificate, Australian Wide First Aid -
Allens Training
Noosa Heads01.2023
Bachelor of Nursing -
Australian Catholic University
Brisbane, QLD2021
Proficiency Certificate Level Nursing - Nursing Science
Shree Phulchoki Nursing Campus
Banepa, Nepal. 02.2014
Skills
- Strong Clinical Judgment
- Hospice and Palliative Care
- Team Coordination
- Care Coordination
- Medical Supply Management
- Clinical Education
- Data Analysis
- Risk Management
- Employee Recruitment and Hiring
- Patient and family advocacy
- Infection control measures
Timeline
Clinical Manager
Palm Lake Care
01.2024 - 03.2024
Clinical Manager
St. Vincent's Care Services
04.2023 - 01.2024
Registered Nurse
St. Vincent's Care Services
08.2021 - 03.2023
Registered Nurse
Estia health @ Pacific Paradise, formerly known as The Menzies.
04.2021 - 06.2023
Support Worker
Gracemere Ladies Home
02.2018 - 03.2021
Graduate Certificate in Clinical Nursing - Gerontology
Australian Catholic University
Basic Life Support Certificate, Australian Wide First Aid -
Allens Training
Bachelor of Nursing -
Australian Catholic University
Proficiency Certificate Level Nursing - Nursing Science
Shree Phulchoki Nursing Campus
Similar Profiles
Hanika PatelHanika Patel
Enrolled Nurse at Palm Lake CareEnrolled Nurse at Palm Lake Care
Syna UpretiSyna Upreti
AIN at Palm Lake CareAIN at Palm Lake Care
Hope SymonsHope Symons
Cook Manager at Palm Lake CareCook Manager at Palm Lake Care