Mandy Toomata
Kurunjang,VIC
Summary
Seeking employment that would provide a challenge, job satisfaction and future prospects.xxx
Overview
15
15
years of professional experience
Work History
Warehouse Administrator
AGCO Australia
10.2025 - Current
- -Manually entering productivity sheets daily
- -Delegating all PI Cards for stock take
- -Processing PI Cards daily
- -Investigating any stock take that do not match
Service Co-ordinator
Allstar Access Hire & Scaffold
01.2025 - 10.2025
- - Closing Pre-Hire Inspection and Services completed on units.
- -Booking/Coordinating in services with customers via phone and email
- -Receipting all invoices from deliveries
- -Creating, Confirming and closing purchase orders
- -Confirming/Approving all invoices via Approval Max
- -Uploading and submitting all expenses for workshop via Xero
- -Answering all emails and phone call enquiries
- -Updating all relevant information for units in system ( Syrinx)
- -Updating all relevant documents relating to each unit.
- -Liaising with workshop staff and ordering all parts required as requested.
- -Stock take for Unit parts, fire extinguishers and harnesses
- -Creating quotes for customers and sending invoices
- -Creating and closing invoices for all customers
- -Sending out service reminders to all customers for their units
- -Organizing major inspections for customers and own fleet.
Fleet Co-ordinator
Allstar Access Hire & Scaffold
07.2023 - 01.2025
- - Allocating all units for hire for next day hire
- -Liaising/Co-ordinating with workshop on all units required for hire
- -Updating live Fleet spreadsheet with all current returned units for operations to reference
- -Liaising with suppliers to order or supply units for hire
- -Completing all relevant paperwork required for induction sites
- -Ensuring all units are updated with all extra requirements from customer
- -Answering all phone and email enquiries for unit hire
- - Closing Pre-Hire Inspection and Services completed on units.
- -Sending quotes and invoices to all customers and suppliers
- -Ensuring all units are cleaned, charged and ready for hire
- -Liaising with workshop on all required maintenance/Service on units
Major Account Customer Service Representative
Team Global Express– QLD, Australia
12.2022 - 05.2023
- - Track and trace daily consignments (domestic)
- -Updating Weekly report.
- -Responding to all Major account customer enquiries via Email and phone.
- -Assisting with dock searches in the depot
Customer Service Representative
Logan City Council– QLD, Australia
07.2022 - 12.2022
- -Answering all inbound calls
- -Resolving all customer enquiries including liaising with other departments for assistance.
- -Processing payments
Service Coordinator
Easy Living Home Elevators– QLD, Australia
04.2022 - 07.2022
- -Providing all updates via email to customers in regard to bookings
- -Coordinating schedules for Technicians in QLD, VIC,SA & WA
- -Answering all inbound calls
Premium Customer Care Rep
TNT Express/FedEx– VIC, Australia
11.2017 - 04.2022
- -Track and trace daily consignments/enquiries (international and domestic)
- -Updating daily reports for each account
- -Upload all proactive enquiries and create all reactive enquiries
- -Internal emails Inbound and Outbound emails via Outlook and Salesforce
- -Providing all updates to Premium account customers via Phone or Email
- (RELOCATED TO QLD AND WORKING FROM HOME UNDER VIC FEDEX)
Unsendable Clerk (Operations)
TNT Express– NSW, Australia
11.2016 - 10.2017
- -Data Entry Clerk – all consignments completed by customers/companies
- -Unsendable Clerk – investigating freight not being sent, handling customer complaints
- -Export Clerk – Flight processing for freight being sent
Office Administrator
Diabetes NSW
04.2015 - 11.2016
- -Registering Diabetic members to NDSS (National Diabetes Service Scheme)
- -Manage customer complaints
- -Medication Reports to dispatch
- -Processing Orders online
Exports Clerk (Operations)
TNT Express– NSW, Australia
04.2013 - 04.2015
- -WEF (World Economy Freight) Clerk – Combined Office Administration Duties
- -Export Clerk - Flight processing for freight being sent
- -Data Entry
Exports Clerk (Operations)
TNT Express– AKL, New Zealand
12.2010 - 04.2013
- -Export Clerk - Flight processing for freight being sent
- -Data Entry
Education
Certificate III - Business Administration Certificate, Computer Skills
Best Training
01.2005
NCEA - Higher School Certificate
Macauley College, NZ
01.2001
Skills
- -I am consistent and reliable with any given tasks
- -I am willing to undergo any training necessary to further enhance my skills
- -I have a range of experience in Customer Service, Co-ordinating and Administration
- -I am versatile and have strong communication skills
- -I give extra attention to detail and thrive on challenges
- -I have the ability to work autonomously as well as in a team environment
Websites
Timeline
Warehouse Administrator
AGCO Australia
10.2025 - Current
Service Co-ordinator
Allstar Access Hire & Scaffold
01.2025 - 10.2025
Fleet Co-ordinator
Allstar Access Hire & Scaffold
07.2023 - 01.2025
Major Account Customer Service Representative
Team Global Express– QLD, Australia
12.2022 - 05.2023
Customer Service Representative
Logan City Council– QLD, Australia
07.2022 - 12.2022
Service Coordinator
Easy Living Home Elevators– QLD, Australia
04.2022 - 07.2022
Premium Customer Care Rep
TNT Express/FedEx– VIC, Australia
11.2017 - 04.2022
Unsendable Clerk (Operations)
TNT Express– NSW, Australia
11.2016 - 10.2017
Office Administrator
Diabetes NSW
04.2015 - 11.2016
Exports Clerk (Operations)
TNT Express– NSW, Australia
04.2013 - 04.2015
Exports Clerk (Operations)
TNT Express– AKL, New Zealand
12.2010 - 04.2013
Certificate III - Business Administration Certificate, Computer Skills
Best Training
NCEA - Higher School Certificate
Macauley College, NZ