Manish Kumar Shrestha
Westmead,NSW
Summary
I am a dedicated, team-oriented professional with a sincere passion for providing exceptional care and support in a hospital environment. With a proven track record of delivering outstanding customer service and maintaining a friendly demeanor, I am eager to contribute to the success of your esteemed healthcare facility. My energetic and highly motivated approach aligns perfectly with the fast-paced nature of hospital settings. I am committed to upholding the highest standards of patient care while working collaboratively with multidisciplinary teams. I am excited about the opportunity to utilize my skills and enthusiasm to make a positive impact on the lives of patients and their families within the organization.
Overview
4
4
years of professional experience
Work History
Voice picking
Woolworth group (Primary connect)
Erskine Park, NSW
Store person
Kmart DC
Housekeeping Attendant
Aloft hotel
Uber X Driver
- Current
Food service assistant
Westmead Children Hospital
Westmead, NSW
06.2023 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Assisted guests with menu choices, recommending pairings in alignment with preferences.
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Offered information on menu items, garnishes and preparation methods to choosy guests.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Office assistant
Asian Paints
07.2021 - 06.2022
- Knowledge of SAP, MS Excel, and E-mail
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Bakery team member
Damauli Bakery and Restaurant
08.2020 - 12.2021
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Supported increased customer loyalty through friendly interactions and personalized service experiences.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Trained new team members on proper baking techniques, equipment usage, and safety procedures.
Hospitality Management tutor
Council for Technical Education and Vocational Training (CTEVT)
01.2020 - 07.2021
Education
Bachelor of Hospitality Management -
International College of Hospitality Management
Gaushala, Kathmandu12.2019
Advanced Diploma in Hospitality Management -
International College of Hospitality Management
Gaushala, Kathmandu12.2016
High School -
Damauli College
Damauli, Nepal12.2014
Secondary School -
Army School
Kerala, India12.2011
Skills
- Proficient in Microsoft office suite (word, Excel, PowerPoint, outlook)
- Experienced in using data analysis tools such as Excel and SAP
- Experienced in project management tools like Microsoft project
- Strong troubleshooting skills for hardware, software, and network issues
- Forklift operations and other materials handling in warehouse
- Driving for UberX (Strong customer service skills, Flexible schedule, Glowing feedback, and high start rating)
- Good experience in food preparation, catering, and other general duties
- Adaptability and flexibility (Ability to work in fast-paced environment and adapt to new technologies and process)
- Profound ability to greet all guests as per company standards (Excellent interpersonal skills for dealing with clients and to handle customers inquiries or complaints effectively)
- Excellent oral and written communication, Organizational and time management skills
- Proficient in SAP (Systems, Applications, and products in data processing) with a year of experience
Availability
Australian permanent resident, immediate, full time, Flexible availability, including evenings and weekends., No restrictions or time commitments that would affect work schedule.
References
- Leina Neemia, 0478167887, Kmart Warehouse Team leader
- Neal Sayers, 02-98453485, Westmead Children Hospital Food service department Manager
- Sally Markoska, 0414699018, Westmead Children Hospital Food Service Supervisor
Timeline
Food service assistant
Westmead Children Hospital
06.2023 - Current
Office assistant
Asian Paints
07.2021 - 06.2022
Bakery team member
Damauli Bakery and Restaurant
08.2020 - 12.2021
Hospitality Management tutor
Council for Technical Education and Vocational Training (CTEVT)
01.2020 - 07.2021
Voice picking
Woolworth group (Primary connect)
Store person
Kmart DC
Housekeeping Attendant
Aloft hotel
Uber X Driver
- Current
Bachelor of Hospitality Management -
International College of Hospitality Management
Advanced Diploma in Hospitality Management -
International College of Hospitality Management
High School -
Damauli College
Secondary School -
Army School