Manish Oberoi
Melbourne,VIC
Summary
Experienced Technical Delivery Manager & IT Infrastructure Coordinator with a strong track record in leading large-scale technology transformations and optimising infrastructure for high-performance, cost-effective solutions. Skilled in transitioning to hybrid cloud environments, implementing Agile methodologies, and streamlining delivery pipelines to enhance operational efficiency and reduce costs. Expertise in overseeing complex infrastructure projects, managing resource allocation, and mitigating technical risks to ensure alignment with organisational objectives. Proven success in middleware deployment, disaster recovery planning, and fostering cross-functional collaboration. Committed to continuous improvement, managing vendor relationships, and delivering scalable solutions in high-pressure environments.
Technical leader with proven track record in managing complex projects and driving successful outcomes. Adept at aligning technical solutions with business objectives, fostering collaboration, and adapting to evolving requirements. Strong skills in project management, stakeholder communication, and problem-solving. Known for reliability, strategic thinking, and ability to lead diverse teams to achieve high-impact results.
Overview
19
19
years of professional experience
Work History
Census Technical Delivery Manager & IT Coordinator
Australian Bureau of Statistics
01.2024 - Current
- Lead the transition from outdated infrastructure to a hybrid cloud environment, steering the shift of delivery pipelines to GitLab
- Achieve cost savings and optimise performance metrics to ensure the long-term sustainability and adaptability of the Census Program
- Develop and roll out a hybrid Agile-infrastructure framework, integrating Kanban practices for infrastructure teams
- Drive faster delivery timelines, improve project visibility, and align workflows with Agile sprints and evolving priorities
- Oversee demand forecasting and resource allocation across infrastructure streams
- Minimise downtime by addressing resource gaps and ensuring team efforts align with organisational objectives
- Create and maintain a unified project delivery framework that connects technical and operational teams
- Streamline processes to reduce delays, improve stakeholder engagement, and enhance accountability through clear communication and milestone tracking
- Proactively identify and mitigate technical risks in collaboration with subject matter experts
- Devise innovative solutions and contingency plans to tackle potential challenges and guarantee project success
- Effectively handle scope changes, adjusting strategies as required to ensure project goals remain on track and delivery outcomes meet expectations
- Prepare and present clear, concise reports to senior management, offering actionable insights and recommendations to support informed decision-making and monitor progress
- Coordinate efforts at team and program levels through regular stand-ups and project reviews
- Manage dashboards and status reports to ensure technical deliverables consistently meet timelines and align with the overall project roadmap
- Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding final delivery delays.
Operations Manager - Security Infrastructure Branch
Australian Bureau of Statistics
01.2020 - 01.2023
- Streamlined middleware deployment processes, cutting deployment time by 25% through standardised workflows and lifecycle management, enhancing system reliability, security, and user experience.
- Worked closely with vendors, stakeholders, and cross-functional teams to develop and implement a cohesive middleware strategy, reducing redundancies and aligning with organisational objectives.
- Fostered a culture of continuous improvement within the Middleware team by conducting regular process reviews and trialling innovative tools and approaches.
- These efforts improved operational efficiency and encouraged innovation and professional growth.
- Provided regular updates to leadership and business portfolio teams, highlighting team achievements and strategic platform developments to ensure transparency and alignment with organisational goals.
- Oversaw procurement for enterprise-grade platforms and solutions, including RedHat EAP JBoss, JDK, AppViewX, and F5 BigIP.
- Managed vendor relationships to ensure optimal value and seamless integration.
- Spearheaded training initiatives and mentored team members, driving skill enhancement and supporting the effective adoption of new technologies and practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Technology Infrastructure Lead Coordinator & Solution Architect
Statistical Branch Transformation Program
01.2018 - 01.2020
- Implemented comprehensive security protocols across infrastructure systems, ensuring compliance with government and industry regulations, and reducing audit discrepancies through proactive vulnerability assessments and ongoing security monitoring
- Managed system maintenance, upgrades, security improvements, and feature redesigns in collaboration with cross-functional teams to ensure smooth delivery and optimal system performance
- Worked closely with stakeholders to assess and prioritise infrastructure delivery requirements, ensuring alignment with business objectives and on-time project completion
- Designed and delivered a scalable SaaS solution, integrating it with on-premises business systems to provide a secure, reliable, and efficient platform for operational needs
- Conducted both technical and business validation testing to ensure project deliverables met stakeholder requirements and quality standards, enhancing customer satisfaction
- Applied hybrid project management approaches to coordinate with external vendors and internal teams, supporting the execution of various project delivery frameworks across multiple teams
Technical Specialist Lead - Statistical Branch Modernisation Project
Informatica Administrative eCollections
01.2016 - 01.2017
- Led the development and implementation of cross-functional disaster recovery and contingency plans, overseeing regular testing and scenario-based drills
- Improved recovery time by 60%, ensuring business continuity and reducing risk in critical operations
- Designed and rolled out cross-functional disaster recovery plans, coordinating regular testing and scenario exercises
- Cut recovery time by 60% while strengthening operational continuity during unexpected disruptions
- Directed the full migration and implementation of a unified portal solution for eCollection systems, integrating secure authentication processes to streamline data access and enhance user experience
- Managed the technical request-for-tender (RFT) process, including vendor selection and the procurement of an administrative data collection platform, to optimise data management and improve operational workflows
- Worked closely with cross-functional teams to translate complex business requirements into effective technical solutions, delivering architectural designs that were in line with organisational goals
- Oversaw organisational change management during the implementation of Informatica, ensuring a seamless integration into existing workflows and minimising disruption to business operations
- Led thorough validation testing processes, both technical and business-focused, ensuring all deliverables met stakeholder expectations and exceeded quality benchmarks
- Built strong relationships with stakeholders by providing clear and comprehensive updates on technology project progress, ensuring alignment with business objectives and contributing to successful project outcomes
Senior IT Analyst - Middleware Technologies
Australian Bureau of Statistics
01.2015 - 01.2016
Senior Systems Analyst - IBM Technologies
Australian Bureau of Statistics
01.2011 - 01.2015
Census Manager - End User Computing
Australian Bureau of Statistics
01.2010 - 01.2011
Systems and Network Administrator
Australian Bureau of Statistics
01.2006 - 01.2010
Education
Graduate Certificate - Cloud Technologies and Virtualisation
Charles Sturt University
Albury, NSW05-2025
Bachelor of Information Technology -
University of Canberra
Canberra, ACT01.2009
Diploma in Government Management - Specialist: Project Management
CIT Solutions
Canberra, ACT01.2007
Skills
- Cloud and Hybrid Platforms
- Amazon Web Services
- Microsoft Azure Cloud
- Prince2 Agile
- IT infrastructure
- System architecture
- DevOps practices
- Technical leadership
- Business analysis
- Technology implementation
- Coaching and mentoring
- Continuous improvement
- Project management
- Agile methodologies
- Stakeholder management
- Incident management
- ITIL framework
- Enterprise architecture
- Virtualization technologies
- Cybersecurity best practices
- IT infrastructure design
- Business continuity planning
- Operations management
- Security compliance
- IT budgeting
- IT risk assessment
Affiliations
Australian Computer Society
Training
- Atlassian Managing Jira Projects for Cloud, Professional Certification, 01/01/24
- AXILOS Prince2 Agile Training, 01/01/24
- BullShift, Communication & Culture, 01/01/23
- AWS Certified System Operations Associate, 01/01/21
Timeline
Census Technical Delivery Manager & IT Coordinator
Australian Bureau of Statistics
01.2024 - Current
Operations Manager - Security Infrastructure Branch
Australian Bureau of Statistics
01.2020 - 01.2023
Technology Infrastructure Lead Coordinator & Solution Architect
Statistical Branch Transformation Program
01.2018 - 01.2020
Technical Specialist Lead - Statistical Branch Modernisation Project
Informatica Administrative eCollections
01.2016 - 01.2017
Senior IT Analyst - Middleware Technologies
Australian Bureau of Statistics
01.2015 - 01.2016
Senior Systems Analyst - IBM Technologies
Australian Bureau of Statistics
01.2011 - 01.2015
Census Manager - End User Computing
Australian Bureau of Statistics
01.2010 - 01.2011
Systems and Network Administrator
Australian Bureau of Statistics
01.2006 - 01.2010
Graduate Certificate - Cloud Technologies and Virtualisation
Charles Sturt University
Bachelor of Information Technology -
University of Canberra
Diploma in Government Management - Specialist: Project Management
CIT Solutions
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