Summary
Overview
Work History
Education
Skills
Timeline
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Manish Tamang

Sydney,NSW

Summary

Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Hardworking and punctual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

7
7
years of professional experience

Work History

Night Shift Filler

Woolworths
Sydney, NSW
11.2022 - Current
  • Utilized RF gun to receive and relay orders.
  • Evaluated materials, products and packaging for accuracy against standards.
  • Followed quality control protocols and set aside samples for analysis.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Compared merchandise invoices to items actually received.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Operated forklift and pallet jack to transport heavy loads.

Customer Service Representative

BP
Sydney, NSW
03.2020 - 02.2024
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Crew Trainer

McDonald
Sydney, NSW
04.2018 - 02.2020
  • Documented performance, safety and customer service needs to improve operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Instructed new team members on correct procedures for operations.
  • Planned and delegated group and individual work assignments to trainees.
  • Kept training materials updated with regulatory, procedural or policy changes.
  • Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.

Pizza Shop Assistant

Crust Gourmet Pizza Bar
Sydney, NSW
02.2018 - 07.2019
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Kept customer and food preparation areas clean and well-organized.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Education

BBA - Bachelor of Business

APIC
Chippendale, NSW
05-2021

Diploma - Early Childhood Education

Victoria University
Sydney, NSW

Skills

  • Shipping and receiving
  • Safety processes and procedures
  • Cleaning and Sanitizing
  • Adaptive team player
  • Retail Merchandising
  • Stock management
  • Customer Service
  • Safety understanding
  • Forklift Operation
  • Basic mathematical abilities
  • Safety awareness

Timeline

Night Shift Filler

Woolworths
11.2022 - Current

Customer Service Representative

BP
03.2020 - 02.2024

Crew Trainer

McDonald
04.2018 - 02.2020

Pizza Shop Assistant

Crust Gourmet Pizza Bar
02.2018 - 07.2019

BBA - Bachelor of Business

APIC

Diploma - Early Childhood Education

Victoria University

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Manish Tamang