Manisha Paudel
Darwin City,Australia
Summary
I am looking for an opportunity to gain knowledge and skills in any organisation and enhance my learning abilities. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Front of House
Nepa Kitchen
Darwin, Australia
03.2022 - 07.2022
- Receiving and confirming walk-in, telephonic, and online reservations
- Directing early arrivals to the bar as their tables to become available
- Guide diners to their tables and providing them menus
- Accepting and informing the relevant staff about food and beverage requests
- Mixing and pouring beverages, as needed
- Transporting food orders from the kitchen to each pertinent table
- Providing guests with their checks after the meal siting.
Catering Assistant
Blue Collar Recruitment (Dnata Catering)
Darwin Airport, Australia
03.2022 - 06.2022
- Setting up all the carts for the upcoming flights
- Arranging all the carts according to the flight description
- Making sure if the carts are clean and sanitized or not
- Loading the food & beverage and cutlery
- Assisting to arrange the carts in cold room according flights timing
- Checking all the to do list if something missing or not
- Fixing and cleaning the work area.
Food & Beverage and Kitchen Assistant
Zag sea food (Fish and Chips Restaurant)
Kogarah, Australia
04.2020 - 12.2021
- Greet customers and present menus
- Taking customer orders and delivering food and beverages
- Serving food and provide service to ensure guest satisfaction
- Assisting in preparation of food and beverage
- Organizing and maintaining cleanliness in the working area.
Shop Assistant
Pacific Ocean Fish and Chips
Campbelltown, Australia
07.2021 - 11.2021
- Assisting customers in locating desired shop items
- Serving food to the customer
- Processing customer payment using the shop’s Point of Sale (POS) system
- Addressing and resolving customers complaints in a professional manner
- Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
Customer Services (Front Staff)
Saffrron Restaurant
Parap, Australia
- Greeted and welcomed guests in a friendly and professional manner
- Provided prompt and attentive service to ensure a positive dining experience
- Resolved customer inquiries, concerns, and complaints with a focus on guest satisfaction
- Took and accurately processed customer orders using POS systems
- Demonstrated a strong knowledge of the menu to assist customers with selections
- Handled cash, credit card transactions, and accurately processed payments
- Maintained cash registers and reconciled daily financial transactions
- Assisted in maintaining a clean and organized front-of-house area.
Kitchen Assistant
Alberto’s Cave
Darwin City, Australia
- Assisting kitchen staff with food preparation, being sure to follow infection control and safe food handling regulations and procedures
- Ensuring the kitchen is clean and tidy
- Washing, stacking, and drying dishes and utensils, and ensuring bench tops are clean and sanitary
- Operating kitchen equipment in-line with instructions
- Ensuring food items or dishes and utensils are ready for use as required
- Assisting with the unloading of delivered food supplies
- Cooking food, stirring, and heating soups and sauces as well as preparing hot beverage.
Food Preparation Assistant
In and Out Thai Food Bar
Rockdale, Australia
- Dumpling maker
- Ensuring food satisfaction for the customer.
Education
Bachelor’s in business (Accounting Major) -
Canterbury Institute of Management
12.2023
Bachelor of Business Administration -
Institute of Business and Management Studies
Skills
- Ability to work under time pressure
- Ability to adapt to new situations
- Customer relations
- Proficient in using point-of-sale systems
- Order Taking
- Managing Orders and Deliveries
- Dependable and Cooperative
- Adaptability and Flexibility
References
- Andrew Marangou, 0405152596, ZAG Seafood, Manager, andrewmarangou@gmail.com
- Teresa Pactao-in Pindot, 0435792467, Alberto’s cave, Manager
References
References available upon request.
Timeline
Front of House
Nepa Kitchen
03.2022 - 07.2022
Catering Assistant
Blue Collar Recruitment (Dnata Catering)
03.2022 - 06.2022
Shop Assistant
Pacific Ocean Fish and Chips
07.2021 - 11.2021
Food & Beverage and Kitchen Assistant
Zag sea food (Fish and Chips Restaurant)
04.2020 - 12.2021
Customer Services (Front Staff)
Saffrron Restaurant
Kitchen Assistant
Alberto’s Cave
Food Preparation Assistant
In and Out Thai Food Bar
Bachelor’s in business (Accounting Major) -
Canterbury Institute of Management
Bachelor of Business Administration -
Institute of Business and Management Studies