Jasvir Randhawa
Perth,WA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service and Barista
Muffin Break
Perth, WA
12.2022 - Current
- My self jasvir kaur.i am working at muffin break coffee shop which is located in Mirrabooka shopping centre from last 1 year.I am working as a barista and i have customer service experience as well
- I am on student visa and am doing hospitality management in westin college
- I am very hard working and quick learner.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
Front Head Staff and Chef
Vividh indian restaurant
WA
03.2022 - Current
- My self jasvir kaur.i am working in vividh Indian restaurant from last couple of years
- I have experience of front staff as well as now i am working as a chef in the main kitchen.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
- Placed orders to restock items before supplies ran out.
Education
Graduate certificate in Commercial cookery -
Westin college
06.2024
Diploma In Hospitality Management - Hospitality Management
Westin College
16 Aberdeen St04.2024
Cert IV In Kitchen Management - Kitchen Management
Westin College
16 Aberdeen St10.2023
Skills
- Customer service (2 years)
- Cash Handling
- POS
- Time Management
- Cashiering
- Typing
- Serving Experience
- Barista Experience
- Sales
- Microsoft Excel
- Retail Sales
- Coffee Experience
- Food Service
- Cleaning Experience
- Cooking
- Communication Skills
- Bartending
- Computer Skills
- Food Preparation
- Restaurant Experience
- Menu Memorization
- Latte art
- POS Systems
- Opening and closing duties
- Up-selling
- Table Bussing
- Safe Food Handling
- Order Taking
- Exceptional customer service
- Table setting knowledge
- Active listener
- Customer Service
- Front of House Operations
- Order Preparation
- Payment Processing
- Multitasking
- Excellent Communication
Timeline
Customer Service and Barista
Muffin Break
12.2022 - Current
Front Head Staff and Chef
Vividh indian restaurant
03.2022 - Current
Graduate certificate in Commercial cookery -
Westin college
Diploma In Hospitality Management - Hospitality Management
Westin College
Cert IV In Kitchen Management - Kitchen Management
Westin College