Summary
Overview
Work History
Education
Skills
LANGUAGES
References
Hobbies and Interests
Affiliations
Training
Certification
Timeline
Generic

Manjinder Kaur

Boorooma,Australia

Summary

A passionate and hard-working IT graduate seeking an internship that utilises my IT skills, strong customer service experience, and effective teamwork skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Caregiver

  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Support worker

Northcott
04.2023 - Current
  • Assist clients with all activities of daily living as needed, including self-administration of medication.
  • Maintain positive relationship with clients, families, and co-workers.
  • Respond to clients concerns and requests in an efficient manner.
  • Achievement: Promoted to a team leader position after two years.

Disability support worker

Green heart care
10.2022 - 10.2023

Customer service team member

Woolworth
05.2022 - 10.2022
  • Provided customer focused and friendly service in a fast-paced environment.
  • Efficiently operated a computerised till and EFTPOS system, including end of day cash up.

Personal Care Assistant (PCA) (part time)

Age Care
02.2018 - 05.2022
  • Assist clients with all activities of daily living as needed, including self-administration of medication.
  • Maintain positive relationship with clients, families, and co-workers.
  • Respond to clients concerns and requests in an efficient manner.

Education

Master of Information Technology - Business

Federation University
10.2019

Skills

  • Technical Skills:
  • Well-developed data analysis skills gained during my final year project
  • Ability to translate business and system needs into solution developed during my master’s degree
  • Solid project management and documentation skills gained during my master’s project
  • Knowledge of Business analysis and experience using project management methodologies and software including Agile Model obtained during my final year project
  • Non-technical Skills:
  • Strong collaborative skills developed by working with team members to successfully complete daily operational tasks at Subway
  • Excellent verbal communication skills gained through dealing efficiently communicating with customers while working in the age care industry
  • Good problem-solving skills demonstrated by effectively dealing with customer problems while working as a team leader at Subway
  • Effective teamwork skills developed by working with a team of three people to provide quality customer service experience
  • Excellent managerial skills including ordering and managing stock developed by working as a team leader at Subway

LANGUAGES

Punjabi and Hindi (Native)

References

Available on request

Hobbies and Interests

Testing new technology gadgets such as single board-computers and Linux builds, Reading article about new technology

Affiliations

Australian Computer Society (ACS), Student Member

Training

  • Monash Professional Pathways, Melbourne
  • Professional Year ICT
  • This course aims to develop Australian workplace readiness in graduates.

Certification

  • PCW - Personal Care Worker

Timeline

Support worker

Northcott
04.2023 - Current

Disability support worker

Green heart care
10.2022 - 10.2023

Customer service team member

Woolworth
05.2022 - 10.2022

Personal Care Assistant (PCA) (part time)

Age Care
02.2018 - 05.2022

Caregiver

Master of Information Technology - Business

Federation University

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Manjinder Kaur