KARMJEET KAUR
Gold Coast
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
Work History
Assistant Nurse
Regis Magnolia Aged Care
06.2022 - Current
- Delivered competent and compassionate patient care by serving as a role model and mentor and assisting with the unit workload
- Monitored care of individuals unit-wide, including healthcare interventions, diet, and overall activity levels
- Observed nurses and checked on individual patients to assess the level of nursing care provided and identify skill gaps
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Pizza Maker
Pizza Hut
08.2022 - 11.2023
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
- Organized food preparation stations and regularly replenished supplies
- Assisting customer with their choices of pizza and counter top handling
Health Assistant Nurse
Tricare
06.2023 - 10.2023
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Used mobility devices to transport patients
- Assisted residents in preparing for activities and social programs
Customer Service Representative
Subway
11.2022 - 06.2023
- Resolved customer concerns with friendly and knowledgeable service
- Uphold strict standards for quality and performance
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Delivered accurate service information to meet goal-directed development plan
- Set up and activated customer accounts
Education
Certificate IV - Ageing Care
Queensford College
Brisbane, QLD08.2023
Skills
- Time-management skills
- Compassionate bedside manner
- Observational ability
- Mobility assistance
- Patient hygiene needs
- End-of-life care
- Quick Problem Solver
- Grooming and Bathing Assistance
- Clear Patient Communication
- Patient Care Assessment
References
- Carissa Beier, Office Manager at Regis Magnolia Upper Coomera, 0404105984
- Amandeep Kaur Brar, Registered Nurse at Logan Hospital, 0403587008
Timeline
Health Assistant Nurse
Tricare
06.2023 - 10.2023
Customer Service Representative
Subway
11.2022 - 06.2023
Pizza Maker
Pizza Hut
08.2022 - 11.2023
Assistant Nurse
Regis Magnolia Aged Care
06.2022 - Current
Certificate IV - Ageing Care
Queensford College
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