Mann Shah
Melbourne,VIC
Summary
At Patel Brothers, I spearheaded initiatives that significantly enhanced customer satisfaction and sales revenue, utilizing my expertise in customer service and store operations. By fostering strong vendor relationships and executing targeted promotional campaigns, I not only improved brand awareness but also contributed to a safer shopping environment, showcasing my ability to innovate and collaborate effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retailer Grocery Assitant
Patel Brothers
01.2022 - 05.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Analyzed sales data and trends to identify areas of improvement and implement necessary changes for growth.
- Collaborated with other departments to create cohesive marketing initiatives for increased brand awareness.
- Developed strong relationships with vendors, negotiating favorable terms and pricing for merchandise.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Trained new hires on company policies, procedures, and best practices to optimize performance.
- Increased sales revenue with targeted promotional campaigns and in-store events.
- Assisted in the planning and execution of special events such as holiday promotions or clearance sales for boosting revenue.
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
Education
Master of Science - Electrical Engineering
UNSW
Sydney, Australia03.2023
Skills
- Customer Service
- Store operations
- Customer Engagement
- Inventory Counts
- Relationship Building
- Goal-oriented mindset
- Upselling strategies
- Financial Transactions
- Creativity and Innovation
- Cross-selling techniques
- Friendly and Helpful
- Teamwork and Collaboration
Timeline
Retailer Grocery Assitant
Patel Brothers
01.2022 - 05.2024
Master of Science - Electrical Engineering
UNSW
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