Manpreet Kaur Chahal
Brisbane,Australia
Summary
Seasoned Small Business Owner with 14 years of experience in operations management, business strategy and financial management. Capable professional offering several years of experience and drive to take on new role with growing salon. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building loyal clientele base.
Overview
13
13
years of professional experience
Work History
Beauty Therapist/2IC Manager
Brazillian Butterfly
Essendon, VIC
04.2023 - 01.2025
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Prescribed skincare products according to individual customer requirements.
- Carried out procedures for hair removal using wax and IPL technology.
- Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
- Provided advice on beauty treatments such as facials, lashes and brows, spray tanning, and IPL hair removal.
- Handled confidential information with discretion and maintained organized filing systems.
- Managed payroll records for all employees in accordance with company policies.
- Processed invoices and verified accuracy of financial documents prior to submission.
Beauty Salon Owner
Amaze Beauty Ltd
Auckland, New Zealand
01.2017 - 02.2023
- Greeted customers and handled payment processes before and after treatments
- Beautified customers by performing facials and waxing
- Fostered clean and sanitary work environment to protect customers from infection
- Scheduled appointments for customers using internal software system
- Provided therapeutic services to client's bodies, including skin, hair, makeup and overall relaxation treatments
- Collected payment from customers and scheduled next appointments
- Applied makeup to achieve desired day-to-day and special event looks
- Gave advice on makeup and skin care products and increased salon revenue by through selling specialized products and plans
- Recommended treatment and styling products to custom
- Backed up reception desk by answering phones, scheduling appointments and processing payments
Beauty Therapist
Hairport
Manukau, New Zealand
04.2017 - 02.2018
- Beautified customers by performing facials and waxing
- Evaluated customer skin to determine unique conditions and skin type
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs
- Finalized purchases and processed payments
- Assisted customers in feeling relaxed and comfortable with the process
Beauty Therapist
Elegance House Of Fashion And Beauty Ltd
Panmure, Auckland
09.2011 - 02.2017
- Performing beauty services including waxing, facial and skin treatments
- Greeted customers and handled payment processes before and after treatments
- Collected payment from customers and scheduled next appointments
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
- Gave advice on makeup and skin care products and increased salon revenue through selling specialized products and plans
- Backed up reception desk by answering phones, scheduling appointments and processing payments
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs
- Displayed merchandise to present visually appealing arrangements that drive sales
Education
Associate of Arts - IPL Hair Removal
The GBG Education Hub
Melbourne, VIC04-2024
Associate of Arts - Makeup Course
Huda Beauty
Newzealand11-2022
Associate of Arts - Skin Peels
Youth Beauty
New Zealand03-2021
High School Diploma - Makeup and hair styles, beauty therapist and hair styles
NZSE
Auckland12.2010
Some College (No Degree) - Brows& Lashes
K- Cosmetics
AucklandSkills
- English Fluency
- Understanding Customer Needs
- Order and Refund Processing
- Calm and Professional Under Pressure
- Lash and brow maintenance
- Waxing and hair removal techniques
- Skincare product sales
- Hair removal expertise
- LED light therapy
- Makeup application proficiency
- Chemical peel experience
- Brow sculpting
- Disciplinary techniques
- Business administration
- Team leadership
- Decision-making
- Staff development
References
- Simranjit Kaur ( Manager at Hair port NZ) 0064210600298
- Sinead Goggin ( Business Manager Brazillian Butterfly) 0458643761
Timeline
Beauty Therapist/2IC Manager
Brazillian Butterfly
04.2023 - 01.2025
Beauty Therapist
Hairport
04.2017 - 02.2018
Beauty Salon Owner
Amaze Beauty Ltd
01.2017 - 02.2023
Beauty Therapist
Elegance House Of Fashion And Beauty Ltd
09.2011 - 02.2017
Associate of Arts - IPL Hair Removal
The GBG Education Hub
Associate of Arts - Makeup Course
Huda Beauty
Associate of Arts - Skin Peels
Youth Beauty
High School Diploma - Makeup and hair styles, beauty therapist and hair styles
NZSE
Some College (No Degree) - Brows& Lashes
K- Cosmetics
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