Manpreet Kaur Brar
ST MARYS,SOUTH AUSTRALIA
Summary
Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to finish on deadline.. History retaining clients and talented staff. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances build relationship with participants customers and families, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Support Officer
Minda Corporation
03.2014 - Current
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
- Created, prepared, and delivered reports to various departments.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Enhanced team productivity, providing guidance and assistance to junior Support Officers when needed.
- Balanced multiple priorities effectively by utilizing strong organizational skills and proactive task management techniques.
- Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
Education
Bachelor of Science - Education of Individuals With Multiple Disabilities
Cambridge International College
Adelaide, SASkills
- Client Service
- Build report to clients and families
- Positive approach towards tasks
- Time management
- Teamwork and Collaboration
- Training and mentoring
- Conflict Management
Reffrence
Peter Macdonald( Manager Cluster-8Minda): 0414408998
Nishant Damodaran( Manager Cluster-9Minda): 0487540571
Leah Gooding:(Retired Support leader):0450355754
Timeline
Support Officer
Minda Corporation
03.2014 - Current
Bachelor of Science - Education of Individuals With Multiple Disabilities
Cambridge International College
Similar Profiles
Rahul KumarRahul Kumar
Deputy Manager Lead - QHSE & ESG at Minda CorporationDeputy Manager Lead - QHSE & ESG at Minda Corporation
Kajal RaneKajal Rane
LINE OPERATOR at MINDA CORPORATIONLINE OPERATOR at MINDA CORPORATION
WILBALD KOMBOWILBALD KOMBO
Disability Support Worker at Minda CorporationDisability Support Worker at Minda Corporation
CUIPING QINCUIPING QIN
Registered Nursing Student at Repatriation General HospitalRegistered Nursing Student at Repatriation General Hospital
JIMMY VARGHESEJIMMY VARGHESE
Service Manager SWSLHD Oral Health at SWSLHDService Manager SWSLHD Oral Health at SWSLHD