MANPREET KAUR KALSI

As a HOS Consultant,

• serviced customers, brokers and mobile lenders with enquiries relating to existing mortgages and post settlement. These include Construction Loans ,Direct
  Loan Repayments (DLP), redraw, mortgage general, progress payments,Home loan maintenance and broker queries.
• Delivered prompt service to prioritize customer needs.
• Promptly responded to inquiries and requests from prospective customers.
• Maintained up-to-date knowledge of product and service changes.
• Responded to customer requests for products and Services.

• Developed and implemented classroom routines to address varying student needs.
• Created and implemented assessments to measure student progress.
• Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
• Organized and supervised large and small group activities.
• Developed and implemented behaviour management plans.
• Organized activities to teach preschool children foundational learning skills such as letters and numbers.
• Created safe and nurturing learning environment for preschoolers.
• Guided students to develop social, emotional and physical skills.
• Established positive relationships with students and families.

• Administrative and Reception responsibilities, including inbound and outbound calls, face to face customer service, record keeping and book keeping and general office duties
• Report to and communicate with Lead Receptionist and Office Director
• Record keeping of inventory of products, resources and other details relating to the company factory.

• Designed and developed analytical data structures.
• Designed and implemented scalable applications for data extraction and analysis.
• Build appropriate and useful reporting deliverables
• Analyze existing SQL queries for performance improvements
• Suggest new queries
• Develop procedures and scripts for data migration
• Provide timely scheduled management reporting
• Investigate exceptions with regard to asset movements