Manshi Kumar
Parramatta,NSW
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
PRP Diagnostic Imaging
06.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Invoiced patients accurately in line with charging guidelines.
- Managed office bookkeeping with insurance billing and patient payments.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered phone calls and messages for 15 -physician radiology medical facilities, scheduling appointments, and handling patient inquiries
Real Estate Receptionist
Chidiac Realty
06.2020 - 10.2022
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
Brand Ambassador
XPO Brands
04.2020 - 09.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Managed over 150 customer interactions per day and increased sales by 10%
Education Consultant
Tutor Doctor
08.2018 - 05.2019
- Assisted students with career exploration and future education planning to help achieve academic and career goals.
- Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counselling support in school.
- Developed and implemented tutoring programs to address Maths and Science proficiency gaps.
- Collaborated with cross-functional team of 4 advisors, boosting retention and graduation rates 25%.
- Communicated with broad range of stakeholders.
- Coordinated training for 3 districts and schools by creating webinars, tutorials and training manuals, maintaining consistent quality of educational programs.
Education
Bachelor of Medical Science - Biomedical Sciences
University of Western Sydney
Parramatta, NSW03.2024
JavaScript (Coursera) - Computer And Information Sciences
Meta Tech Company (Facebook)
Online08.2023
High School Diploma -
Blacktown Girls High School
Blacktown, NSW10.2018
Skills
- Information Assurance
- Medical Information Software
- Advanced Medicare billing
- Operational Requirements
- Medical Billing and Coding
- Computerized Maintenance Management Systems
- Telephone Etiquette
- Adaptable and Flexible
- CPR Certified
- First-Aid Certified
- WWC (valid working children's check)
- Valid Police Check
Languages
Hindi
Native or Bilingual
Punjabi
Full Professional
English
Native or Bilingual
Urdu
Professional Working
Timeline
Medical Receptionist
PRP Diagnostic Imaging
06.2022 - Current
Real Estate Receptionist
Chidiac Realty
06.2020 - 10.2022
Brand Ambassador
XPO Brands
04.2020 - 09.2022
Education Consultant
Tutor Doctor
08.2018 - 05.2019
Bachelor of Medical Science - Biomedical Sciences
University of Western Sydney
JavaScript (Coursera) - Computer And Information Sciences
Meta Tech Company (Facebook)
High School Diploma -
Blacktown Girls High School
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