MANU S
Westmead,Australia
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casual Student Assistant
University of New South Wales
, Australia
08.2023 - Current
- Led promotional events, guiding prospective students on degree options and university life.
- Visited schools to provide insights into university programs and student experiences.
- Welcomed guests at events, ensuring a positive and informative experience.
- Conducted campus tours, highlighting facilities, support services, and student life.
- Provided administrative support, handling inquiries and assisting with events.
- Participated in training to enhance skills for effective job performance.
- Followed health and safety guidelines to ensure a safe environment for all.
Casual Sales Assistant - Dinnerware
Peters of Kensington
Kensington, Australia
08.2023 - 03.2024
- Delivered exceptional customer service, expertly addressing inquiries about dinnerware.
- Consistently exceeded sales targets in the dinnerware category.
- Guided customers with in-depth knowledge of dinnerware products, enhancing their shopping experience.
- Managed inventory for dinnerware, including restocking and pricing.
- Collaborated with team members to achieve store goals in the dinnerware section.
Customer Service- Casual Sales Professional
David Jones
Parramatta, Australia
11.2022 - 08.2023
- Strong customer service skills with a proven record of delivering exceptional support and resolving inquiries.
- Consistently met and exceeded sales targets, driving revenue growth.
- In-depth product knowledge, guiding customers to make informed purchasing decisions.
- Skilled in inventory management, including restocking, pricing, and maintaining organized displays.
Education
Master of Arts -
University of New South Wales
Sydney, NSW08-2024
Skills
- Point of sale systems
- Store maintenance
- Brand representation
- Customer Service
- Cash Handling
- Teamwork
Certification
- A Paid Employee Working with Children Check
- First Aid Certificate
- National Police Clearance
- Full working rights
References
References available upon request.
Timeline
Casual Student Assistant
University of New South Wales
08.2023 - Current
Casual Sales Assistant - Dinnerware
Peters of Kensington
08.2023 - 03.2024
Customer Service- Casual Sales Professional
David Jones
11.2022 - 08.2023
Master of Arts -
University of New South Wales
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