Man Wa Fong
Brisbane,QLD
Summary
Focused Sales Trainer offering advanced knowledge of sales team development and mentorship illustrated over 2 years of superior FMCG industry performance. Organized and attentive to detail with aptitude for training document creation and program management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FMCG (Retail) Sales
EPH (Australia)
03.2023 - Current
- Managed recruitment, training and development for highly effective sales team.
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Administration Officer
Little Resources (Australia)
05.2022 - 03.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Real Estate Sales
AWP Real Estate (Australia)
01.2022 - 03.2022
- Communicated with clients to understand property needs and preferences.
- Generated leads for sales and rental properties through cold calls and referrals.
- Compiled lists of properties that met buyers' needs and financial resources.
Secretary/Agent
AIA (Macau)
05.2016 - 09.2016
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
IES Foundation
12.2018
Bachelor of Science - Behavioral Sciences
The University of Queensland
Brisbane12.2021
High School Diploma -
The Worker Children’s High School
Macau07.2016
Skills
- Full Australian Driver license
- Sales report analysis
- Trilingual (English, Cantonese, Mandarin)
- Performance Analysis
- Sales Team Development
- Microsoft Data Entry
Visa
Partnership Visa (Full-time Work Rights)
References
- Ka Kwan Lau, charmaine15lau@gmail.com
- Tim Ngai Cheng, a200411105@gmail.com
Certification
- Certified Property License
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
FMCG (Retail) Sales
EPH (Australia)
03.2023 - Current
Administration Officer
Little Resources (Australia)
05.2022 - 03.2023
Real Estate Sales
AWP Real Estate (Australia)
01.2022 - 03.2022
Secretary/Agent
AIA (Macau)
05.2016 - 09.2016
High School Diploma -
IES Foundation
Bachelor of Science - Behavioral Sciences
The University of Queensland
High School Diploma -
The Worker Children’s High School
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