Manzala Basnet
Riverwood,NSW
Summary
Friendly team player dedicated to contributing to safe, welcoming working environment. Fast learner and adapter to new circumstances and challenges paired with experience working in different industries, focusing on customer service. Whether in the realm of work or learning, I tend to approach each task with a determined and meticulous mindset. Commitment to give my best is not only a personal standard but also a testament to unwavering passion for continuous growth and achievement. Eager to apply this same dedication to future opportunities, contributing positively to any team or endeavour I am part of.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Kanji Fresh Sushi
04.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Food Runner
Al Arab Mandi And Biryani House
03.2023 - 04.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Restocked food supplies in kitchen and organized storage areas.
- Operated cash register and processed payments from customers.
- Cleaned and sanitized food preparation and serving areas.
Food Runner
No Names Italian Restaurant
02.2023 - 04.2023
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Cleared tables immediately after guests left in preparation for next party.
Food Runner
Malabar South Indian Restaurant
02.2023 - 03.2023
- Kept detailed knowledge of and followed all food safety guidelines.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Barista
Himalayan Java
11.2022 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Brand and Marketing Officer
Jaftra Sports Pvt. Ltd.
03.2021 - 07.2022
- Maintained relationships with third-party vendors and venues
- Negotiated with retailers and other third-party partners on promotional display and merchandise placement
- Promoted еxpansion opportunities to retailers and other merchants
through successful field marketing programs - Attended relevant trade shows and events
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Consulted with product development teams to enhance products based on customer interest data.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed innovative and targeted collateral to support overall branding objectives.
Research and Marketing Intern
Malee Group Plc.
02.2020 - 06.2020
- Responsible for field marketing to know the product preference in terms of fruit juice in Thailand
- Worked with Malee production and distribution factory
- Research based on product development and market extension of Malee fruit juice and beverages
- Maintained status reports.
- Monitored industry trends and competitor activities
- Conducted consumer surveys and analyzed purchasing trends.
- Assisted in creating written, video and image content for marketing channels.
Education
Master of Enterprise Resource Planning - SAP
Victoria University
Sydney, NSW02.2025
BBA - Marketing
Siam University
Thailand06.2020
Skills
- Field Marketing
- Research
- SAP software
- Digital Marketing
- Customer Service
- Soft skills
- Orders Preparation
- Cleanliness Standards
Additional Information
I am a dedicated and driven individual who consistently strives for excellence in all aspects of my endeavours. I have knowledge of coffee-making equipment operations, and POS machine.
Languages
Nepali
Native or Bilingual
English
Professional Working
Hindi
Professional Working
Korean
Elementary
Certification
- Comprehensive Barista Training, Himalayan Java Barista Coffee School - 2022
- Online Advertising Course, eCdemy - 2019
Timeline
Cashier
Kanji Fresh Sushi
04.2023 - 06.2023
Food Runner
Al Arab Mandi And Biryani House
03.2023 - 04.2023
Food Runner
No Names Italian Restaurant
02.2023 - 04.2023
Food Runner
Malabar South Indian Restaurant
02.2023 - 03.2023
Barista
Himalayan Java
11.2022 - 01.2023
Brand and Marketing Officer
Jaftra Sports Pvt. Ltd.
03.2021 - 07.2022
Research and Marketing Intern
Malee Group Plc.
02.2020 - 06.2020
Master of Enterprise Resource Planning - SAP
Victoria University
BBA - Marketing
Siam University
- Comprehensive Barista Training, Himalayan Java Barista Coffee School - 2022
- Online Advertising Course, eCdemy - 2019
Similar Profiles
David NguyenDavid Nguyen
General Manager of Food Service at Kanji SushiGeneral Manager of Food Service at Kanji Sushi
Jose Bustillo SantosJose Bustillo Santos
Operations Manager at Kanji SushiOperations Manager at Kanji Sushi
WOO TAEWOOKWOO TAEWOOK
Kitchen Assistant at DOTORI FRESH SUSHI & ROLLKitchen Assistant at DOTORI FRESH SUSHI & ROLL