MAOKUAN ZHANG
Brisbane,QLD
Summary
Enthusiastic and proactive individual currently studying at the University of Queensland, with strong teamwork, communication, and problem-solving skills. Experienced in managing multiple responsibilities under pressure, including customer service and event operations. Committed to contributing effectively to graduation events, ensuring smooth and efficient ceremonies. Eager to utilize my interpersonal skills and attention to detail as a Graduation Assistant at UQ.
Overview
1
1
year of professional experience
Work History
Cashier
Hanaichi
Brisbane, QLD
12.2023 - 07.2024
- Delivered exceptional service, assisting customers with orders, and ensuring smooth payment transactions during high-traffic periods.
- Managed cash, credit, and mobile payments with precision, building trust through reliability.
- Organized and maintained the cashier station, ensuring readiness for peak periods, valuable experience for graduation event preparation.
- Collaborated effectively with team members to maintain an efficient and welcoming environment, relevant to UQ's graduation setup needs.
Kitchen Hand
PappaRich
Brisbane, QLD
03.2023 - 10.2023
- Supported kitchen operations by preparing ingredients and managing supplies during busy periods—parallel to handling event logistics under tight schedules.
- Maintained a clean and orderly workspace, contributing to smooth operations, reflecting attention to detail required for graduation ceremonies.
- Effectively managed multiple responsibilities in a high-pressure environment, similar to UQ's event timelines.
Skills
- Excellent interpersonal and communication skills for engaging with students and staff
- Experience in multitasking and managing duties efficiently during events
- Strong team collaboration abilities, with a proactive problem-solving mindset
- Ability to perform well under pressure, and meet deadlines
- Familiarity with handling both logistical and customer-facing tasks
Timeline
Cashier
Hanaichi
12.2023 - 07.2024
Kitchen Hand
PappaRich
03.2023 - 10.2023
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