Overview
Work History
Education
Skills
Timeline
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MAOSHA XIONG

Southbank,VIC

Overview

1
1
year of professional experience

Work History

Team Member

Woolworths
04.2023 - Current
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Volunteer

Save The Children Op Shop
02.2023 - 08.2023
  • Collaborated with fellow volunteers on projects aimed at improving the retail environment for both customers and staff.
  • Boosted store sales by creating visually appealing and organized merchandise displays.
  • Developed strong product knowledge to effectively answer customer questions and recommend appropriate items.
  • Count and cash out registers, lock cash with end-of-day log in the store safe before locking up the store at the end of the business day.
  • Trained new workers.

Education

Executive Master of Arts

University of Melbourne
Parkville, VIC
12.2022

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Bilingual (English and Mandarin)
  • Methodical multitasking
  • Detailed and organized
  • Microsoft Office

Timeline

Team Member

Woolworths
04.2023 - Current

Volunteer

Save The Children Op Shop
02.2023 - 08.2023

Executive Master of Arts

University of Melbourne

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MAOSHA XIONG