MAOSHA XIONG
Southbank,VIC
Overview
1
1
year of professional experience
Work History
Team Member
Woolworths
04.2023 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Volunteer
Save The Children Op Shop
02.2023 - 08.2023
- Collaborated with fellow volunteers on projects aimed at improving the retail environment for both customers and staff.
- Boosted store sales by creating visually appealing and organized merchandise displays.
- Developed strong product knowledge to effectively answer customer questions and recommend appropriate items.
- Count and cash out registers, lock cash with end-of-day log in the store safe before locking up the store at the end of the business day.
- Trained new workers.
Education
Executive Master of Arts
University of Melbourne
Parkville, VIC12.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Bilingual (English and Mandarin)
- Methodical multitasking
- Detailed and organized
- Microsoft Office
Timeline
Team Member
Woolworths
04.2023 - Current
Volunteer
Save The Children Op Shop
02.2023 - 08.2023
Executive Master of Arts
University of Melbourne